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Customers like this hotel for:
    Nearest transport:
  • Causeway Bay MTR Station (0.2 Km / 3 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Hong Kong International Airport (26.5 Km)
    Customer comments:
  • "Good service", "Nice location"
    Top nearby attractions:
  • Sogo Department Store (0.2 Km / 3 min walk)
  • Park Lane Shopping Mall (0.2 Km / 3 min walk)
  • Jardine's Crescent Shopping Center (0.3 Km / 4 min walk)
  • Victoria Park (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong, Hong Kong 35301 (Show on map)

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Features of The Excelsior Hong Kong

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • postal service
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • sauna
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • German
  • Hindi
  • Japanese
  • Malay
  • Nepali

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Hotel Description
Located in front of the Victoria Harbour, The Excelsior Hong Kong offers splendid views of the harbor. Located...see more Located in front of the Victoria Harbour, The Excelsior Hong Kong offers splendid views of the harbor. Located nearby are the Sogo department store, Times Square, Hysan Place, numerous international branded stores, local designer shops, and street stalls. After only a two-minute walk from the hotel, guests will arrive at the nearest MTR station which is the Causeway Bay MTR. Guests can choose to savor any of the six on-site restaurants, with one of the restaurants being an award-winning Cantonese cuisine Yee Tung Heen. Dickens Bar offers British cuisine and over 80 different kinds of beer and wine. The fitness center is open 24 hours a day and boasts state-of-the-art equipment. Facial and body treatments are also available at the fitness center. Whatever the reason for your stay, The Excelsior Hong Kong will make it a good one.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (805)

Business travelers (292)

Couples (204)

Solo travelers (99)

Families with young children (80)

Families with older children (80)

Groups (50)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (805)
Sort by:
Erwin B. Couples
Indonesia, November 24, 2015
Good location

Location, location, location
Very satisfied with the location
john B. Business travelers
United States of America, November 23, 2015
Great quality hotel. Super attentive staff.

Staff, location, Dickens Sports Bar
Andrew T. Business travelers
Malaysia, November 26, 2015
Excellent stay

Location, Staff, Cleanliness
The stay at The Excelsior was pleasant as the location was fantastic for a bit of quick shopping for business travellers. Food in and around the hotel were also abundant. Staff were always pleasant and helpful.
MANUEL A. Couples
Philippines, November 17, 2015
My leisure time is well spend at exceslsior hotel

location, staff hospitality food
the best part that i enjoy most about excelsior is location. whenever i go to shopping, i go could go back to my room right away.
Ding L. Business travelers
Malaysia, November 09, 2015
A great Hong Kong hotel for business traveler

Location , facilities and services
A pleasant stay without much complaint
Anthony L. Business travelers
Singapore, November 01, 2015
Excelsior Causeway Bay Hong Kong

1. Location location location (safe, busy, central); 2. Closeness and easy direct access to business city area (Wanchai, Central, Admiralty, TST); 3. many amenities options in the area.
great as always
Chester Y. Couples
Australia, November 23, 2015
convenience in Hong Kong

location, location, location
The staff were great and location was good. Rooms a bit small but clean and comfortable. Overall a good experience and I would stay there again.
Phoom S. Families with older children
Thailand, October 26, 2015
Always chose here.

Good Location, Good service mind and very good standard
Good for leisure and business trip.
Vergel V. Business travelers
Philippines, October 24, 2015
Pavit U. Families with young children
Thailand, October 26, 2015
Shopping and eating in HK

Location, location, location
We had a very smooth stay at the hotel. We know that it is a business hotel so the rooms are a little small for a family, but the location can't be beat! For shopping in Causeway Bay and within walking distance of the subway we love this hotel.

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