Very good 8.0
Based on 854 reviews

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About The Excelsior Hong Kong


Located in front of the Victoria Harbour, The Excelsior Hong Kong offers splendid views of the harbor. Located nearby are the Sogo department store, Times Square, Hysan Place, numerous international branded stores, local designer shops, and street stalls. After only a two-minute walk from the hotel, guests will arrive at the nearest MTR station which is the Causeway Bay MTR. Guests can choose to savor any of the six on-site restaurants, with one of the restaurants being an award-winning Cantonese cuisine Yee Tung Heen. Dickens Bar offers British cuisine and over 80 different kinds of beer and wine. The fitness center is open 24 hours a day and boasts state-of-the-art equipment. Facial and body treatments are also available at the fitness center. Whatever the reason for your stay, The Excelsior Hong Kong will make it a good one.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Ticket service
  • Fitness center
  • Sauna
  • Massage(s)
  • Tours
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Postal service
  • Daily housekeeping
  • Check-in/check-out [private]
  • security [24-hour]
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area
  • Check-in [24-hour]

For the kids

  • Babysitting service
  • Family room

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 40. Km
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 34
Number of Restaurants: 6
Number of Rooms : 875
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1973
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Hean C. from Singapore
Business travelers
Stayed 5 nights in July 2016
Nice view but hotel is bit old and lack of facilities
No swimming pool, and gym is a bit lacking. Hotel room is old school. Overall, is centrally located and accessible.
Reviewed August 23, 2016

Tang P. from Hong Kong
Stayed one night in August 2016
Nice location Nice View
Nice Welcoming
Reviewed August 15, 2016

Leif K. from Denmark
Business travelers
Stayed 2 nights in August 2016
Good British pup in the basement
Reviewed August 06, 2016

Yen H. from Taiwan
Stayed one night in July 2016
Pleasant Stay
Comfortable room with perfect view and nice staff
Reviewed July 29, 2016

Lesley C. from Philippines
Stayed 2 nights in July 2016
Good location, good service
Staff are friendly. Easy to go to nearby mall and restaurants. Aircon is good despite the heat outside
Reviewed July 11, 2016

Lesley C. from Philippines
Stayed 2 nights in July 2016
Good location, big room and bath
Location is very near shopping and for eating. Very accessible via MTR. Free shuttle from Central Station
Reviewed July 11, 2016

Natthamon N. from Thailand
Business travelers
Stayed one night in June 2016
Reviewed July 11, 2016

Dejanant H. from Thailand
Families with young children
Stayed 3 nights in July 2016
Vary good location
Mu usual place of visits for food & shopping
Reviewed July 05, 2016

Lesley C. from Philippines
Families with young children
Stayed 2 nights in June 2016
Good location, spacious room, good service
Very central location and room is not too cramped for children
Reviewed June 27, 2016

Norfarizan N. from Malaysia
Business travelers
Stayed 2 nights in June 2016
Great location
Nearby with mtr station, shopping area and plenty of taxis coming around. Having the airport shuttle stopping at the hotel is very convenient for acccess from and to airport. Front staff are helpful and provides tips on how to get around the nearby areas.
Reviewed June 27, 2016


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