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The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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"Excellent service, central location, spacious room..."

  • Lesley, Philippines
  • July 19, 2015
  • Area: Causeway Bay
  • Rooms : 884
  • Free Wi-Fi

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Room Types
Standard Room King
Standard Room Twin
Executive Superior Room King
Executive Superior Room Twin
Standard Room King
Executive Superior Room King
Executive Superior Room Twin
Standard Room Twin
Superior Side Harbor View Room King
Superior Side Harbour View Room King
Superior Side Harbour View Room Twin
Superior Side Harbor View Room Twin
Deluxe Harbor View Room Twin
Deluxe Harbour View King
Deluxe Harbour View Room Twin
Deluxe Harbour View King


When would you like to stay at this hotel?

Features of The Excelsior Hong Kong

24-hour front desk

24-hour room service

airport transfer



business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes



smoking area


Sports and Recreation

fitness center





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)








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Located in front of the Victoria Harbour, The Excelsior Hong Kong offers splendid views of the harbor. Located nearby are the Sogo department store, Times Square, Hysan Place, numerous international branded stores, local designer shops, and street stalls. After only a two-minute walk from the hotel, guests will arrive at the nearest MTR station which is the Causeway Bay MTR. Guests can choose to savor any of the six on-site restaurants, with one of the restaurants being an award-winning Cantonese cuisine Yee Tung Heen. Dickens Bar offers British cuisine and over 80 different kinds of beer and wine. The fitness center is open 24 hours a day and boasts state-of-the-art equipment. Facial and body treatments are also available at the fitness center. Whatever the reason for your stay, The Excelsior Hong Kong will make it a good one. Located in front of the Victoria Harbour, The Excelsior Hong Kong offers splendid views of the harbor. Located ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1. Km

Distance to Airport
40. Km

Internet Usage Fee
130 HKD

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

The Excelsior Hong Kong Hong Kong - Food, drink and entertainment Cammino (1st Floor)
Authentic Italian cuisine prepared with passion and served with a wide range of interesting wines for a memorable dining experience. Sleek dark wood panelling complemented by warm colour-toned furnishings and decoration exude a welcoming Italian flair.
The Excelsior Hong Kong Hong Kong - Food, drink and entertainment Cafe (1st Floor)
With spectacular harbour views, Caf on the 1st is open daily and boasts one of the best buffets in Hong Kong along with a comprehensive la carte menu. Speciality food counters enable you to watch our Chefs preparing your food right in front of you in this bright and colourful restaurant.
The Excelsior Hong Kong Hong Kong - Food, drink and entertainment Yee Tung Heen Chinese Restaurant (2nd Floor)
Located on the second floor of hotel, Yee Tung Heen brings a new standard of Cantonese fine dining to Hong Kong and has gained international acclaim for its distinctive, authentic Cantonese cuisine and delicious dim sum specialities. An elegant tea counter at the restaurant entrance enables guests to choose from a range of premium teas that has been specially selected from all over China. The menu perfectly illustrates the sophisticated techniques in crafting authentic Cantonese cuisine, with the best of seasonal specialties, and touches of modern flair. Lunch-time dim sum creations are not to be missed as well. In addition, the restaurant received several accolades in the Best of the Best Culinary Award organised by the Hong Kong Tourism Board in 2012.
The Excelsior Hong Kong Hong Kong - Food, drink and entertainment Expresso (Ground Floor)
EXpresso, our lobby coffee bar offers freshly brewed premium Italian illy coffee. A variety of gourmet sandwiches, fresh salads, home made pastries as well as Lord Stows original egg tarts from Macau whenever you need a deliciously quick meal.
The Excelsior Hong Kong Hong Kong - Food, drink and entertainment Dickens Bar
A legend in itself, this popular sports pub has been drawing a loyal following since the opening of the hotel. Traditional pub favourites and a wide range of draft beers make this the ultimate watering hole. Our famous curry lunch buffet is an experience in itself, as is the exciting atmosphere during the live broadcast of a world-class sporting event.
The Excelsior Hong Kong Hong Kong - Food, drink and entertainment ToTT's and Roof Terrace (34th Floor)
Located at the top of the hotel, on the 34th floor, ToTTs and Roof Terrace offer a unique combination of indoor and outdoor dining, a sophisticated and modern menu designed for discerning gourmands, and exhilarating views of Victoria Harbour and the stunning city skyline. Customers looking for alfresco wining and dining, great lunch location as well as an excellent night out with fine food and wine, innovative cocktails and live entertainment in a contemporary environment will find will find ToTTs and Roof Terrace the place to be.

Recent customer comments

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Very Good


from 762 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (762)
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Sock G. Business travelers Singapore, July 24, 2015
Good location but will not recommend

Reasonable. The sound proofing between rooms were bad. You can literally hear the water sounds very clearly when one is bathing and it can be very noisy at night. There are many tourists in the hotel so taxi queue can be terribly long.
Anthoni C. Families with older children Indonesia, July 22, 2015
good place and good location

Edgar D. Business travelers Philippines, July 22, 2015
value for money

great location
Steve B. Business travelers Australia, July 20, 2015
Over rated out dated it needs a serious upgrade

The food
I was discussed with the price of this overrated hotel the toilets and showers are back in the 70's the sundries at the bar ate an absolute rip off . The carpets old and smells . I would not rate it at over s star and I think they are misrepresenting themselves saying a 4 star . The view well come on it's a construction site on the wTer please that's no longer a view with nice yaughts that's gone ,.
Good N. Families with older children Australia, July 20, 2015
Great location.

Location, Staff, Cleanliness
Very pleased. Will be a returning customer!
Lesley A. Families with young children Philippines, July 19, 2015
Excellent service, central location

Excellent service, central location, spacious room
Service at the hotel was excellent and our personal requests were accommodated. We requested for later checkout and it was granted to us. This was so convenient because one of our companions got sick on the last day and had to use the bathroom. The room was spacious even with the addition of the extra sofa bed. It was my friend's first time to stay at Excelsior and they liked it too. The location was very convenient as well. The hotel smells great as you enter the lobby and you feel very welcome. Wifi service was also fast.
Jeremy L. Business travelers Singapore, July 13, 2015
Good location

Manson W. Couples United States of America, July 5, 2015
Excellent location for shopping, dining

location, staff helpfulness,
Staff was able to help you with minor issues quickly.
Stephen C. Business travelers Philippines, July 3, 2015
Good location!

Location, accessibility and clean spacious rooms
Chan Y. Families with young children Hong Kong, June 27, 2015
Pretty good

Close to shopping area, good restaurants, close to mtr
The hotel is well maintained and clean, though a bit old. Restaurants are nice and price not costly, worth to try if lazy to go out. The price can be better, for a 4-star hotel.
< Previous page 1 - 10 of 762 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • - The Excelsior, Hong Kong is linked to two shopping centres, World Trade Centre and Laforet
    - Sogo Department Store (1-minute walk)
    - Hysan Place (5-minute walk)
    - Lee Gardens Shopping Arcade (5-minute walk)
    - Times Square (10-minute walk)
    -- Noonday Gun (1-minute walk)
    - Victoria Park (10-minute walk)
    - Hong Kong Convention and Exhibition Centre (5 minutes by car)
    - Pacific Place (10 minutes by MTR / car)
    - Central (15 minutes by MTR / car)
    - The Peak (20 minutes by car)
    - Repulse Bay / Ocean Park (20 minutes by car)
    - Hong Kong Disneyland (40 minutes by car)

- Mass Transit Railway (MTR) Causeway Bay Station (1-minute walk)
- Airport Express Hong Kong Station (15 minutes by MTR / car / shuttle)
- Hong Kong International Airport (45 minutes by car / airport shuttle)
- AsiaWorld-Expo (45 minutes by car / AsiaWorld-Expo shuttle)

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Customers like this hotel for:
Nearest transport:
  • Causeway Bay MTR Station (0.2 Km / 3 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Hong Kong International Airport (26.5 Km)
Customer comments:
  • "Good service" , "Nice location"
Top attractions in the area:
  • Park Lane Shopping Mall (0.2 Km / 3 min walk)
  • Sogo Department Store (0.2 Km / 3 min walk)
  • Jardine's Crescent Shopping Center (0.3 Km / 4 min walk)
  • Lee Gardens (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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