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Very good 8.0
Based on 854 reviews

Recent customer comments

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Very good

based on 854 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Swee N.
September 16, 2014
Room not refurbished in 30 years.
Location, staff and service.
The deluxe ocean view room does not seem to have been refurbished since the 1980s. Staff confirmed the latter and told me only the carpet has been changed. Disappointed with the more than old fixture and fittings.

Gary F.
September 12, 2014
Great stay!
Location , amenities, staff

Jenny H.
September 09, 2014
Fantastic Location and Service!
Location, Service, Comfort
Love the Friendly Service at the hotel and comfortable quiet surroundings. The hotel is 5 minutes walk to Sogo and Causway MTR Station and about 10-15 minutes walk to Hysan Shopping Centre/Times Square Buildings. With lots of local food such as Tsui Wah (24 hours) and Se Wong Yee as well as fine cafes like 18 grams offering fabulous coffees and western breakfasts, I will definitely return to stay at the hotel without a doubt!

September 01, 2014
Excelsior HK
Location, Location, Location

Carolynn A.
August 25, 2014
Shopping heavens with business
Location..1 min to mtr and sogo and shopping areas.
Great...but the hotel has become noisy with the various guests...

David N.
August 22, 2014
Location is great
Location, staff service
I have stayed at the Excelsior Hotel numerous times. This latest occasion was a three day stay in HK. The location is the best thing about this hotel. It's right in the middle of Causeway Bay with shopping, transport and food all on your doorstep. Service is also of excellent standard, despite the fact the hotel is often crowded. This stay I found the standard room is getting a bit long in the tooth and is a bit cramped for my family, so the value factor is not as good as staying Kowloon side. Still a solid option if you can get a good rate.

Marconi S.
August 22, 2014
holiday time
clean, easy access, nice staff
nice hotel and easy to access also, always stay here when we go to Bangkok

Taradee S.
August 14, 2014
The best location in HK
Location Food & Staff
Location is the selling point for this hotel. Food and staffs are good too.

Chotiros R.
August 12, 2014
the best location
location location and location
very impressive

South Korea
August 12, 2014
Comfortable stay but wifi payable.
bed, bathroom and welcoming fruits
I had one night @ excelsior Hotel, HK and it was quite comfortable and satisfactory.. However, wifi is not provided... When my colleague moved to another hotel for her personal leave, the hotel provided speedy wifi from the lobby... I think this price can provide free wifi. Other than wifi, all service were good in overall.