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The Excelsior Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong

Recent customer reviews

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Very good

8.0

based on 833 reviews

612 reviews in English

Value for Money
7.3
Location
9.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (833)
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Kimberley W. Solo travelers United Kingdom, November 26, 2013
Fantastic

Location, staff attentiveness, high speed wi-fi
9
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Tony W. Business travelers Singapore, November 24, 2013
so close to causeway bay and its mtr station

location, shopping, clean
8
easy and simple. check in is a little bit longer than expected but once you got the key, the rest worked well.
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Tony W. Business travelers Singapore, November 24, 2013
comfortable stay in busy shopping area

location
8
room bigger than average hk hotels, very functional except we don't get free internet, wired or wireless. so easy to get out to main shopping and nightlight area.
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Hendra S. Groups Indonesia, November 23, 2013
Great Stay

Great location, close to public transport, clean room
8
I enjoyed my stay at the hotel very much, the hotel in very good location, near shopping mall, close to public transport.
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Kai Y. Couples Hong Kong, November 22, 2013
Excellent location

Friendly staff, clean rooms, excellent transportation.
7.3
Pleasant experience. Staff are friendly and helpful. Hotel location is excellent - very convenient with plenty of public transport options. Shopping malls are all around the hotel. Besides, there's also a green park within walking distance. The only drawback is that the hotel room design is quite old fashioned.
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Tze M. Business travelers Singapore, November 20, 2013
Comfortable hotel and friendly staff

Spacious room, view overlooking harbour was impressive and fast check-in and check-out service
8.3
Having arrived at the hotel at 11am and without a hard copy of the hotel’s confirmation voucher, (which I was unable to print) I was surprised that checking-in was a breeze. The reception staff I spoke with were all very friendly and efficient. I was given an excellent room overlooking the Victoria Harbour. The room was clean and spacious by HK standard and has a comfortable bed. The location is excellent as it is near the MTR Station which makes it easy to go everywhere in Hong Kong. Checking-out was fast and the porter service was good. Would definitely come back.
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Lim S. Business travelers Indonesia, November 18, 2013
Overall OK

The Locations is very good
7.3
Its Ok
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Joseph B. Business travelers Philippines, November 17, 2013
expensive

location, location and location
7
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Heru W. Business travelers Indonesia, November 16, 2013
Great hotel

Great location
8.7
Nice stay. Very near to shopping centre, 5 minutes walk to causeway bay mtr station.
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Poh L. Business travelers Malaysia, November 1, 2013
good, close to shopping, nice view

good, close to shopping, nice view
8
good, close to shopping, nice view, close to office / workplace
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The Excelsior Hong Kong Hong KongThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - Superior Side Harbour View RoomThe Excelsior Hong Kong Hong Kong - Deluxe Harbour View RoomThe Excelsior Hong Kong Hong Kong - Business CenterThe Excelsior Hong Kong Hong Kong - Executive SuiteThe Excelsior Hong Kong Hong Kong - Deluxe SuiteThe Excelsior Hong Kong Hong Kong - LobbyThe Excelsior Hong Kong Hong Kong - Executive LoungeThe Excelsior Hong Kong Hong Kong - Cafe on the 1stThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - Cammino Italian RestaurantThe Excelsior Hong Kong Hong Kong - Dickens BarThe Excelsior Hong Kong Hong Kong - Expresso Coffee BarThe Excelsior Hong Kong Hong Kong - The Excelsior Fitness CenterThe Excelsior Hong Kong Hong Kong - Meeting RoomThe Excelsior Hong Kong Hong Kong - Harbour View RoomThe Excelsior Hong Kong Hong Kong - Gloucester RoomThe Excelsior Hong Kong Hong Kong - Marina RoomThe Excelsior Hong Kong Hong Kong - Lift LobbyThe Excelsior Hong Kong Hong Kong - CorridorThe Excelsior Hong Kong Hong Kong - Coffee MachineThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Room View Victoria HarbourThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Desk


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