or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

Book now!

The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Superior Side Harbour View Room The Excelsior Hong Kong Hong Kong - Business Center The Excelsior Hong Kong Hong Kong - Executive Suite The Excelsior Hong Kong Hong Kong - Deluxe Suite The Excelsior Hong Kong Hong Kong - Lobby The Excelsior Hong Kong Hong Kong - Executive Lounge The Excelsior Hong Kong Hong Kong - Cafe on the 1st The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant
The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - Cammino Italian Restaurant The Excelsior Hong Kong Hong Kong - Dickens Bar The Excelsior Hong Kong Hong Kong - Expresso Coffee Bar The Excelsior Hong Kong Hong Kong - The Excelsior Fitness Center The Excelsior Hong Kong Hong Kong - Meeting Room The Excelsior Hong Kong Hong Kong - Harbour View Room The Excelsior Hong Kong Hong Kong - Gloucester Room The Excelsior Hong Kong Hong Kong - Marina Room The Excelsior Hong Kong Hong Kong - Lift Lobby
Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

Filter by Traveler Type

 

Very Good

8.0

based on
728 reviews

Value for Money
7.3
Location
9.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (728)
Sort by:
Geneva L. Families with young children Malaysia, December 3, 2012
Friendly hotel with good location

Good housekeeing facilities
6.7
The hotel staff are very friendly and very customer-oriented. Great place for bringing children and location is very strategic. Great food too.
Shopping Tip: Easy to move about and getting public transportation like MTR and taxis are fairly easy at Excelsior Hotel.
Ka M. Families with young children Macau, December 2, 2012
Great location, excellent customer service

Hotel location
9.3
The hotel is in a perfect location, the biggest shopping malls are just steps away. Hotel staff are polite and helpful. The room is a bit old but still clean and neat. Recommended hotel especially for those who loves shopping in HK.
Chiu C. Couples China, November 30, 2012
lovely hotel

have seaview but a construction site in front
8.3
room is big and tidy. also have a can of candy with the outlook of the hotel u may take away,i think this is a good souvenir for me.
Michael N. Business travelers United States of America, November 25, 2012
Convenience location but hotel showing its age

Great harbor view, convenience location, 5 min wak from closest MTR station
7.3
The hotel was built in another era and showing its age. The room is spacious by today's Hong Kong standard but the bathroom is a little small. When I entered the room, there is a musty smell like you have entered a very old house.
James F. Couples United States of America, November 24, 2012
Expensive but nice

Great location to highway
6.7
For Hong Kong, it was a nice hotel. Great location to shopping and highway. However, it was quite expensive and since were didn't need the room but to sleep, a cheaper hotel would have been better.
Shopping Tip: Great shopping within walking distance (Hollister, Forever21, and The Gap). Many malls and decent food.
Fiona M. Couples Canada, November 21, 2012
Perfect location to shopping, resturants and MTR

Perfect location to shopping, resturants and MTR
8.7
The hotel is situated in the heart of Causeway Bay and super convenient to satisfy your shopping needs. Being close to the Causeway Bay MTR stations means that you'll be able to travel to Central or the Kowloon side with great convenience (and quick!). The downside is that the hotel amenities are older than expected given the amount they charge. Overall, nice hotel!
Tanyaruk N. Solo travelers Thailand, November 18, 2012
Good Location

Good location
6.7
ok service and location. they didnt have the room ready at check in 8.30pm. but gave free breakfast and fruit basket to say sorry. location is very good for shopping.
Tanyaruk N. Business travelers Thailand, November 18, 2012
Old but Good

Good location
6.7
The hotel is old but well cared for. the hotel didnt have our room ready at checkin at 8.30pm, was allowed to checkin after 10pm. was given free breakfast and fruit basket to say sorry. followed by a letter to say sorry from the manager the next day.
Karn P. Solo travelers Thailand, November 17, 2012
Great Hotel and Good location

Many shopping place
8
Great Hotel and Good location. It's easy to transportation. But Lobby is small.
Sylvie K. Business travelers Indonesia, November 16, 2012
Very convenient.

Location
9
it is nicely located, just at the center of business & pleasure.

Book now!

Sale ends soon!

The Excelsior Hong Kong Hong Kong - Deluxe Harbour View RoomThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - Superior Side Harbour View RoomThe Excelsior Hong Kong Hong Kong - Business CenterThe Excelsior Hong Kong Hong Kong - Executive SuiteThe Excelsior Hong Kong Hong Kong - Deluxe SuiteThe Excelsior Hong Kong Hong Kong - LobbyThe Excelsior Hong Kong Hong Kong - Executive LoungeThe Excelsior Hong Kong Hong Kong - Cafe on the 1stThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - Cammino Italian RestaurantThe Excelsior Hong Kong Hong Kong - Dickens BarThe Excelsior Hong Kong Hong Kong - Expresso Coffee BarThe Excelsior Hong Kong Hong Kong - The Excelsior Fitness CenterThe Excelsior Hong Kong Hong Kong - Meeting RoomThe Excelsior Hong Kong Hong Kong - Harbour View RoomThe Excelsior Hong Kong Hong Kong - Gloucester RoomThe Excelsior Hong Kong Hong Kong - Marina RoomThe Excelsior Hong Kong Hong Kong - Lift LobbyThe Excelsior Hong Kong Hong Kong - CorridorThe Excelsior Hong Kong Hong Kong - Coffee MachineThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Room View Victoria HarbourThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Desk

Customer Reviews - The Excelsior Hong Kong, Hong Kong

AS-AGWEB-3B01