Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

Book now!

The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Superior Side Harbour View Room The Excelsior Hong Kong Hong Kong - Business Center The Excelsior Hong Kong Hong Kong - Executive Suite The Excelsior Hong Kong Hong Kong - Deluxe Suite The Excelsior Hong Kong Hong Kong - Lobby The Excelsior Hong Kong Hong Kong - Executive Lounge The Excelsior Hong Kong Hong Kong - Cafe on the 1st The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant
The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - Cammino Italian Restaurant The Excelsior Hong Kong Hong Kong - Dickens Bar The Excelsior Hong Kong Hong Kong - Expresso Coffee Bar The Excelsior Hong Kong Hong Kong - The Excelsior Fitness Center The Excelsior Hong Kong Hong Kong - Meeting Room The Excelsior Hong Kong Hong Kong - Harbour View Room The Excelsior Hong Kong Hong Kong - Gloucester Room The Excelsior Hong Kong Hong Kong - Marina Room The Excelsior Hong Kong Hong Kong - Lift Lobby
Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

Filter by Traveler Type

 

Very Good

8.0

based on
739 reviews

Value for Money
7.2
Location
9.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (739)
Sort by:
Loo A. Business travelers Malaysia, September 15, 2014
Excellent as usual

location location location!!
9.3
Awesome! very convenient!
Loo A. Business travelers Malaysia, September 15, 2014
GReat Location!!!

Location! Convenience! Quiet!
7.3
Comfortable.
Swee K. Business travelers Malaysia, September 14, 2014
Room not refurbished in 30 years.

Location, staff and service.
6.3
The deluxe ocean view room does not seem to have been refurbished since the 1980s. Staff confirmed the latter and told me only the carpet has been changed. Disappointed with the more than old fixture and fittings.
Yun L. Business travelers China, September 11, 2014
good location

good location,clean room
9.3
very good...................................................
Jenny H. Solo travelers Singapore, September 8, 2014
Fantastic Location and Service!

Location, Service, Comfort
9.3
Love the Friendly Service at the hotel and comfortable quiet surroundings. The hotel is 5 minutes walk to Sogo and Causway MTR Station and about 10-15 minutes walk to Hysan Shopping Centre/Times Square Buildings. With lots of local food such as Tsui Wah (24 hours) and Se Wong Yee as well as fine cafes like 18 grams offering fabulous coffees and western breakfasts, I will definitely return to stay at the hotel without a doubt!
David N. Families with young children Australia, August 21, 2014
Location is great

Location, staff service
8
I have stayed at the Excelsior Hotel numerous times. This latest occasion was a three day stay in HK. The location is the best thing about this hotel. It's right in the middle of Causeway Bay with shopping, transport and food all on your doorstep. Service is also of excellent standard, despite the fact the hotel is often crowded. This stay I found the standard room is getting a bit long in the tooth and is a bit cramped for my family, so the value factor is not as good as staying Kowloon side. Still a solid option if you can get a good rate.
Rodmarc U. Families with young children Philippines, August 13, 2014
Very nice hotel. Will come back!

Location, rooms, staff
8.7
Will definitely comeback, the location and access to malls are my wife's favorite
Rodmarc U. Families with young children Philippines, August 11, 2014
Very nice hotel

Location, big rooms, luxury
8.3
Gary N. Business travelers Philippines, August 11, 2014
Great stay!

Location , amenities, staff
10
N/a
Taradee S. Solo travelers Thailand, August 11, 2014
The best location in HK

Location Food & Staff
8
Location is the selling point for this hotel. Food and staffs are good too.

Book now!

Sale ends soon!

The Excelsior Hong Kong Hong Kong - Deluxe Harbour View RoomThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - Superior Side Harbour View RoomThe Excelsior Hong Kong Hong Kong - Business CenterThe Excelsior Hong Kong Hong Kong - Executive SuiteThe Excelsior Hong Kong Hong Kong - Deluxe SuiteThe Excelsior Hong Kong Hong Kong - LobbyThe Excelsior Hong Kong Hong Kong - Executive LoungeThe Excelsior Hong Kong Hong Kong - Cafe on the 1stThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - Cammino Italian RestaurantThe Excelsior Hong Kong Hong Kong - Dickens BarThe Excelsior Hong Kong Hong Kong - Expresso Coffee BarThe Excelsior Hong Kong Hong Kong - The Excelsior Fitness CenterThe Excelsior Hong Kong Hong Kong - Meeting RoomThe Excelsior Hong Kong Hong Kong - Harbour View RoomThe Excelsior Hong Kong Hong Kong - Gloucester RoomThe Excelsior Hong Kong Hong Kong - Marina RoomThe Excelsior Hong Kong Hong Kong - Lift LobbyThe Excelsior Hong Kong Hong Kong - CorridorThe Excelsior Hong Kong Hong Kong - Coffee MachineThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Room View Victoria HarbourThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Desk

Customer Reviews - The Excelsior Hong Kong, Hong Kong

AS-AGWEB-3B03