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The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Superior Side Harbour View Room The Excelsior Hong Kong Hong Kong - Business Center The Excelsior Hong Kong Hong Kong - Executive Suite The Excelsior Hong Kong Hong Kong - Deluxe Suite The Excelsior Hong Kong Hong Kong - Lobby The Excelsior Hong Kong Hong Kong - Executive Lounge The Excelsior Hong Kong Hong Kong - Cafe on the 1st The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant
The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - Cammino Italian Restaurant The Excelsior Hong Kong Hong Kong - Dickens Bar The Excelsior Hong Kong Hong Kong - Expresso Coffee Bar The Excelsior Hong Kong Hong Kong - The Excelsior Fitness Center The Excelsior Hong Kong Hong Kong - Meeting Room The Excelsior Hong Kong Hong Kong - Harbour View Room The Excelsior Hong Kong Hong Kong - Gloucester Room The Excelsior Hong Kong Hong Kong - Marina Room The Excelsior Hong Kong Hong Kong - Lift Lobby
Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
728 reviews

Value for Money
7.3
Location
9.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (728)
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Lai F. Groups Hong Kong, June 21, 2014
Renowned hotel

Cozy, good food, tranquility
7.7
This is the second time we stayed at this hotel. We just love it. The buffet is of wide variety and quality.
Li K. Business travelers Malaysia, June 20, 2014
Good Hotel

Location, Comfort, Cleanliness
9.3
Good
Gillian C. Solo travelers Macau, June 11, 2014
It was a very nice hotel, convenience place

convenience location, great service, nice staff
8
very nice location, should stay more time next time at the hotel and enjoy their service
Willy S. Families with young children Philippines, June 11, 2014
Relaxful stay in a luxury hotel

Location, Food & Shopping
8.3
Our stay this time in this hotel was almost as delightful as the several times before, except for the single incident of an arrogant staff.
Wai S. Couples Singapore, June 9, 2014
Excelsior Meets My Needs

Centrally Located, Easily Accessible to Public Transport and Dining Places and Friendly/Attentive/Helpful Staff
9
I am very satisfied with the services provided by the front desk, housekeeping (very attentive) and concierge (especially the staff stationed at the taxi drop-off points) I am disappointed that internet services are still chargeable. Other hotels in the Mongkok area have already provided free internet services in the rooms. {I have given my feedback to the hotel.
Chi L. Families with young children Canada, June 1, 2014
Perfect gateway

Convinient, clean, friendly staff
10
Kim S. Solo travelers Singapore, May 24, 2014
Central location with good facilities

Easy access to the MTR, close to shopping areas and helpful staff
7.3
Overall stay is above average although the miscellaneous services such as desktop computers internet access services and mini-bar items a tad costly.
Yu Y. Families with young children Hong Kong, May 23, 2014
good to be stay here

near shopping centre
6
Chan Y. Solo travelers Hong Kong, May 18, 2014
Standard 5-star Hotel

Centrally located; Good restaurants; Close to shopping malls
7.3
The hotel is pretty good. Room is up to 5-star standard; Buffet at the Cafe on the 1st Floor is good. The bad thing is that wifi service is not free when booking viz agoda. Also, check-in can be faster.
Jane L. Business travelers Indonesia, May 18, 2014
Nice hotel with fantastic location

Great location, good size and good price
7
Enjoyable stay and will recommend this hotel to family and friends.

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Customer Reviews - The Excelsior Hong Kong, Hong Kong

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