Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

Book now!

The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Superior Side Harbour View Room The Excelsior Hong Kong Hong Kong - Business Center The Excelsior Hong Kong Hong Kong - Executive Suite The Excelsior Hong Kong Hong Kong - Deluxe Suite The Excelsior Hong Kong Hong Kong - Lobby The Excelsior Hong Kong Hong Kong - Executive Lounge The Excelsior Hong Kong Hong Kong - Cafe on the 1st The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant
The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - Cammino Italian Restaurant The Excelsior Hong Kong Hong Kong - Dickens Bar The Excelsior Hong Kong Hong Kong - Expresso Coffee Bar The Excelsior Hong Kong Hong Kong - The Excelsior Fitness Center The Excelsior Hong Kong Hong Kong - Meeting Room The Excelsior Hong Kong Hong Kong - Harbour View Room The Excelsior Hong Kong Hong Kong - Gloucester Room The Excelsior Hong Kong Hong Kong - Marina Room The Excelsior Hong Kong Hong Kong - Lift Lobby
Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

Filter by Traveler Type

 

Very Good

8.0

based on
92 reviews

Value for Money
7.4
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.5
Solo travelers (92)
Sort by:
Yook F. Solo travelers Belgium, February 16, 2015
My favourable review of The Excelsior hotel. HK

Location, and courteous service of hotel staff
8.3
Very comfortable. No complaints !
Chun C. Solo travelers Hong Kong, February 8, 2015
Clean, Convenient and Comfortable

Clean, Convenient and Comfortable
9.3
Hoe C. Solo travelers Singapore, February 7, 2015
Best Service Hotel

1. Staff are very helpful and service is very good 2. location is great 3. I had the delicious Egg Tart every day
10
Staff are very helpful and friendly, hotel send a birthday cake to my room on my birthday which was a very nice surprise. The egg tart on ground floor is a must try. Hotel location is good with easy access to multiple shopping malls. Will definitely stay in this hotel again.
Jenny H. Solo travelers Singapore, September 8, 2014
Fantastic Location and Service!

Location, Service, Comfort
9.3
Love the Friendly Service at the hotel and comfortable quiet surroundings. The hotel is 5 minutes walk to Sogo and Causway MTR Station and about 10-15 minutes walk to Hysan Shopping Centre/Times Square Buildings. With lots of local food such as Tsui Wah (24 hours) and Se Wong Yee as well as fine cafes like 18 grams offering fabulous coffees and western breakfasts, I will definitely return to stay at the hotel without a doubt!
Taradee S. Solo travelers Thailand, August 11, 2014
The best location in HK

Location Food & Staff
8
Location is the selling point for this hotel. Food and staffs are good too.
Yeung Y. Solo travelers Hong Kong, August 4, 2014
nice location but the customer service was bad

city center, nice view in room, nice food
8
Xiaofeng Z. Solo travelers Singapore, July 26, 2014
Value for money hotel, good location

location
7
Value for money. Location wise close to shopping and ferry terminal. also 5 mins away from main HK train station from airport
Chi L. Solo travelers Canada, July 24, 2014
Convinient, friendly staff

Convinient, friendly staff, price good
10
Good, because i am regular customer, they akways upgrade me
Rachel Z. Solo travelers China, July 11, 2014
Very convince, friendly stuff, nice room.

Best location, nice view, friendly stuff
8
It was my second time to stay in hotel, good experience.
Louise M. Solo travelers Australia, June 29, 2014
A Little Self-Indulgence

Location
8.7
After 15 years of living in Hong Kong, I decided to treat myself on my last night to a stay at Excelsior. It's always had a great reputation as one of the better hotels in Hong Kong. Ideally located right on the harbour front (although with reclamation work the view is currently not as clear as it used to be). Shops, restaurants, coffee shops, bars etc all surround the hotel. The rooms are a little dated now, but overall, it was a very comfortable stay (at half the price of other top named HK hotels)

Book now!

Sale ends soon!

The Excelsior Hong Kong Hong Kong - Deluxe Harbour View RoomThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - ExteriorThe Excelsior Hong Kong Hong Kong - Superior Side Harbour View RoomThe Excelsior Hong Kong Hong Kong - Business CenterThe Excelsior Hong Kong Hong Kong - Executive SuiteThe Excelsior Hong Kong Hong Kong - Deluxe SuiteThe Excelsior Hong Kong Hong Kong - LobbyThe Excelsior Hong Kong Hong Kong - Executive LoungeThe Excelsior Hong Kong Hong Kong - Cafe on the 1stThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese RestaurantThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - ToTT’s and Roof TerraceThe Excelsior Hong Kong Hong Kong - Cammino Italian RestaurantThe Excelsior Hong Kong Hong Kong - Dickens BarThe Excelsior Hong Kong Hong Kong - Expresso Coffee BarThe Excelsior Hong Kong Hong Kong - The Excelsior Fitness CenterThe Excelsior Hong Kong Hong Kong - Meeting RoomThe Excelsior Hong Kong Hong Kong - Harbour View RoomThe Excelsior Hong Kong Hong Kong - Gloucester RoomThe Excelsior Hong Kong Hong Kong - Marina RoomThe Excelsior Hong Kong Hong Kong - Lift LobbyThe Excelsior Hong Kong Hong Kong - CorridorThe Excelsior Hong Kong Hong Kong - Coffee MachineThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - Suite RoomThe Excelsior Hong Kong Hong Kong - ViewThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - Guest RoomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Room View Victoria HarbourThe Excelsior Hong Kong Hong Kong - BathroomThe Excelsior Hong Kong Hong Kong - Desk

Customer Reviews - The Excelsior Hong Kong, Hong Kong

AS-AGWEB-3A07