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The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - View The Excelsior Hong Kong Hong Kong - Exterior The Excelsior Hong Kong Hong Kong - Superior Side Harbour View Room The Excelsior Hong Kong Hong Kong - Business Center The Excelsior Hong Kong Hong Kong - Executive Suite The Excelsior Hong Kong Hong Kong - Deluxe Suite The Excelsior Hong Kong Hong Kong - Lobby The Excelsior Hong Kong Hong Kong - Executive Lounge The Excelsior Hong Kong Hong Kong - Cafe on the 1st The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant The Excelsior Hong Kong Hong Kong - Yee Tung Heen Chinese Restaurant
The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - ToTT’s and Roof Terrace The Excelsior Hong Kong Hong Kong - Cammino Italian Restaurant The Excelsior Hong Kong Hong Kong - Dickens Bar The Excelsior Hong Kong Hong Kong - Expresso Coffee Bar The Excelsior Hong Kong Hong Kong - The Excelsior Fitness Center The Excelsior Hong Kong Hong Kong - Meeting Room The Excelsior Hong Kong Hong Kong - Harbour View Room The Excelsior Hong Kong Hong Kong - Gloucester Room The Excelsior Hong Kong Hong Kong - Marina Room The Excelsior Hong Kong Hong Kong - Lift Lobby
Area: Causeway Bay Number of Rooms: 883

Recent customer reviews

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Very Good

8.0

from 77 reviews

Value for Money
7.4
Location
9.1
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.5
Families with young children (77)
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Lesley A. Families with young children Philippines, July 19, 2015
Excellent service, central location

Excellent service, central location, spacious room
9
Service at the hotel was excellent and our personal requests were accommodated. We requested for later checkout and it was granted to us. This was so convenient because one of our companions got sick on the last day and had to use the bathroom. The room was spacious even with the addition of the extra sofa bed. It was my friend's first time to stay at Excelsior and they liked it too. The location was very convenient as well. The hotel smells great as you enter the lobby and you feel very welcome. Wifi service was also fast.
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Chan Y. Families with young children Hong Kong, June 27, 2015
Pretty good

Close to shopping area, good restaurants, close to mtr
8
The hotel is well maintained and clean, though a bit old. Restaurants are nice and price not costly, worth to try if lazy to go out. The price can be better, for a 4-star hotel.
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Marilyn Y. Families with young children Philippines, December 30, 2014
no free wifi

cannot think of any
4.7
Not satisfied
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David N. Families with young children Australia, August 21, 2014
Location is great

Location, staff service
8
I have stayed at the Excelsior Hotel numerous times. This latest occasion was a three day stay in HK. The location is the best thing about this hotel. It's right in the middle of Causeway Bay with shopping, transport and food all on your doorstep. Service is also of excellent standard, despite the fact the hotel is often crowded. This stay I found the standard room is getting a bit long in the tooth and is a bit cramped for my family, so the value factor is not as good as staying Kowloon side. Still a solid option if you can get a good rate.
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Rodmarc U. Families with young children Philippines, August 13, 2014
Very nice hotel. Will come back!

Location, rooms, staff
8.7
Will definitely comeback, the location and access to malls are my wife's favorite
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Rodmarc U. Families with young children Philippines, August 11, 2014
Very nice hotel

Location, big rooms, luxury
8.3
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Sing W. Families with young children Indonesia, June 28, 2014
Good location

Close to shopping area, easy access to public transport, close to local restaurant
7.7
It was nice hotel, probably the best around causeway bay. Close to shopping centre. easy to find local restaurants too
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Willy S. Families with young children Philippines, June 11, 2014
Relaxful stay in a luxury hotel

Location, Food & Shopping
8.3
Our stay this time in this hotel was almost as delightful as the several times before, except for the single incident of an arrogant staff.
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Chi L. Families with young children Canada, June 1, 2014
Perfect gateway

Convinient, clean, friendly staff
10
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Yu Y. Families with young children Hong Kong, May 23, 2014
good to be stay here

near shopping centre
6
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Customer Reviews - The Excelsior Hong Kong, Hong Kong

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