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The Exchange Regency Residence Hotel

Exchange Road corner Meralco Avenue, Pasig, Manila, Philippines 1605 (Show on map)

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Area: Pasig Number of Rooms: 216
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 828 reviews

Value for Money
7.4
Location
7.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.4
Food/Dining
6.1
All reviews (828)
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James G. Couples United States of America, January 2, 2015
Not bad-

Location, price, privacy
7
No a bad stay, bathroom is tiny and had to figure out how to turn the hot water heater on-- and the staff never replaced the mini bar snacks :-((
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Raul C. Couples United States of America, January 2, 2015
Hotel

Cozy, nice.,towels smell good
6.7
Just disappointed with the bathroom ,shower curtain not clean ( bottom yellow) had requested for replacement . Called to clean molds on tile grouts & surrounding faucet but did not work(stool the same) they need to regrout.. Otherwise it was ok!
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Rosana M. Families with older children Philippines, January 1, 2015
Bathroom is not nice; parking is too limited

Location; rate; cleanliness
7.7
It was fairly ok except that parking is too limited. Breakfast at Mario's was the worst; no seats and staff did not know how to manage guests' expectations; food was bad too
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Jose P. Families with older children Philippines, January 1, 2015
Satisfactory

Value for money, location and staff are accommodating, responsive and courteous.
8
Our stay with the hotel was almost superb except for the following which we have observed to acted upon by the management; a) Ramp leading top the hotel guest parking area are narrow that you have to be very cautious so as your vehicle wont hit the ramp curb and wall, b) Personnel be always available at the front desk and house keeping as we have experience calling these section at about 10:P.M. and nobody was their to pick up the call. c) The call bottom of the elevators have to be re-set for an immediate response so as passenger waiting time be minimal. d) Upper floor lobbies and elevator cabs are not properly ventilated it's hot and humid this is normally experience while you're waiting for a ride of the elevator. e) The CR door of the room we have occupied can not be fully opened as it is blocked by the handle of the under lavatory counter, please have this checked by your facilities personnel. f) Provide bidet for the water closet as toilet tissue paper are not just enough.
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Robert T. Families with young children United States of America, January 1, 2015
it was well kept up n the staff was at their best

veiw, cleanest n personal
10
Great n was n will be a stay for me again
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Mary J. Families with older children Philippines, January 1, 2015
Affordable

Affordable small overnight place
6.3
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Jerilyn M. Families with young children Philippines, January 1, 2015
Comfort of stay & remarkably attentive hotel staff

value for money, accessibility & a more hospitable hotel personnel
8.7
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Christine A. Families with older children Philippines, January 1, 2015
Bad hotel

Affordable.
4.7
Breakfast food and service is bad. Room and linens are dirty. Elevator smells bad.
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Ada A. Couples Philippines, January 1, 2015
NYE

location, room, service
8.3
it was perfect for a quiet stay on new years eve :)
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Czarina O. Families with older children Philippines, January 1, 2015
Nice new year stay

Covered pool, warm jacuzi, location
6.7
Had a great new year bec we were fortunately given a room with a good view.
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Customer Reviews - The Exchange Regency Residence Hotel, Manila

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