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Recent customer comments

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Very good

based on 1095 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.0

5.7 Camille C.
December 31, 2015
holiday value for money
Kids love the pool so much especially during the night. Internet was fast.but room was very cramped even the hassle during check in and check out considerimg ut was during the xmas holiday staff were.

7.3 Mimi P.
New Zealand
December 30, 2015
It was a good stay
Cleanliness, staff and location
The hotel is clean and has friendly staff, the location is good as its just walking distance from SM Megamall and other good restaurants as well. I would recommend the hotel to others

8.7 Ernesto M.
December 29, 2015
Clean and affordable but the deluxe is small
The amenities we enjoyed it. Its affordable but the rooms are quite small.

7 sarah Y.
December 29, 2015
Nice and Affordable Hotel in the Metro
Staff services, Food, location, and affordable
It's good, though need more improvements such as the rooms is not the clean. The amenities is complete but they need to renovate it, maybe just repaint or make it more relaxing. But the overall experience is good. Oh, I forgot! the whole staff are amazing. ;)

3.7 Rizza A.
December 29, 2015
Good !!! but can excel
rooms, staff or personnel, parking
Fast transactions, excellent personnel/staff services, value for money, but improvements are in order like, linen, CR and cafe or dining can add value to the hotel.

8.7 Laurice M.
December 28, 2015
Great stay with family
Proximity to malls, swimming pool, room
Great Value for money, an enjoyable stay with very nice staff, except the girl in the parking who scolds people without a car pass.

7.3 Frauline C.
December 26, 2015
good location
It was a good experience staying in this hotel. nice and clean room except for the bathroom too small.

Saudi Arabia
December 26, 2015
Our Stay @ The Regency
The 3 best things about the hotel were the prompt attention of the staff @ the concierge, hi-speed elevator and the efficiency of the cleaning staff.
Our stay was quite pleasant. The cleanliness was well-maintained. The only backlash were: leaking AC and clogged kitchen sink @ room 23T. Rooms were a bit small, toilet facilities were not as what we expected and requested . . . no bath tub @ the Master's BR, small WCs. The water supply (Hot and Cold) was abundant and ACs are very quiet.

8.3 Shirley G.
December 25, 2015
Relax and enjoy
Very Accessible, nice

4.7 Marnie Z.
December 23, 2015
The staff are unprofessional.
It's very cheap.