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The Exchange Regency Residence Hotel

Exchange Road corner Meralco Avenue, Pasig, Manila, Philippines 1605 (Show on map)

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Area: Pasig Number of Rooms: 216
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 799 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
6.1
All reviews (799)
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Timothy R. Couples Philippines, May 26, 2015
Staycation - May 23-26, 2015

Attentive and courteous staff, spacious and lots of available parking spaces, great value for money
8
Let's start with the bad news: Their breakfast buffet is disappointing. Really. They need to change their chef/cook or their consignee. Three times we had their breakfast, three times were we disappointed with the quality. It's fine to have a small selection for a buffet breakfast, but the least they could do was make them of good quality. The bathroom was small. I'm only 5'6, but had difficulty using the toilet because it was so cramped. A bidet would also be a welcome addition. Now for the good things: All their staff were courteous and attentive. Check-in and check out were facilitated quickly, and all our room requests were met with little delay. I also appreciate the effort to spruce up the room, making it less plain. Best thing about this place is the value for money. Great staff, clean rooms, and a fairly good location is a nice tight package guests on a budget will appreciate. The internet was alright, but would have appreciated it if it were a bit faster. Business clients who download large files (like advertising pegs) would have to wait quite a bit. It would have also been nice for the TV to have its original remote available, not just the cable box remote, so guests can plug in their HDs or USBs to watch their own movies.
Anthony E. Couples Australia, May 23, 2015
Terrible

Location is all I could think of
4.7
Could not stand the place smells and hot. Felt terrible but then again some people might like to stay on this hotel but certainly not me.
Rady A. Families with young children Philippines, May 17, 2015
Good amenities, affordable package, proximity to m

Good amenities, affordable package, proximity to malls
9
Good amenities, affordable package, proximity to malls
John L. Solo travelers Philippines, May 16, 2015
Good

The Exchange Regency Residence Hotel
6.3
Fine
Romeo E. Groups Philippines, May 14, 2015
Nice staff but poor airconditioning in rooms

comfortable bed, nice staff
6
The staff were very nice. We have an Okay stay because AC in the room not working properly! I think hotel need to fix air conditioning in the rooms...
Tan E. Solo travelers Malaysia, May 11, 2015
unfriendly front desk staff

not good stay. window aircon noisy. water pressure not strong.
2.7
Bad stay.
Jeffrey T. Families with young children Australia, May 11, 2015
Great Place

Friendly staff, cleanliness, great pool
9.3
Tuesday A. Families with young children Philippines, May 10, 2015
WHY IS IT A 4-STAR HOTEL?

the jacuzzi, the pool
4.3
Will most probably not stay there again. For the same amount that Exchange Regency charges, will most probably consider staying at a different 4-star hotel. It was okay but it is overrated. Breakfast was so so. I will pay 700pes for a really good buffet breakfast, like Richmonde. Bathroom amenities only included shampoo and conditioner. No toothbrush, toothpaste, lotion, cotton buds, shave, just like any 4-star hotel. No extra pillows; no hotel directory; no laundry bag.
Cristina R. Groups Philippines, May 3, 2015
Good value for money

Good value for money
6.7
We plan to have an staycation weekend and chose Exchange Regency. Pretty good rooms and good value for money. The pool are can be transformed into a more sophistacated one. Better if it don't have a covered ceiling and more planta around. Jacuzzi is great, overall we are satisfied.
Jose V. Couples Philippines, May 3, 2015
Great location in Ortigas area

Location, cleanliness, and comfortable rooms
9.7

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Customer Reviews - The Exchange Regency Residence Hotel, Manila

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