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The Exchange Regency Residence Hotel

Exchange Road corner Meralco Avenue, Ortigas-Pasig, Manila, Philippines 1605 (Show on map)

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Area: Ortigas-Pasig Number of Rooms: 216
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
654 reviews

Value for Money
7.6
Location
7.9
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.2
All reviews (654)
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Loreto L. Families with young children Philippines, August 31, 2014
Okay

Service, facilities
7
Location was good as it was very accessible from Meralco Theatre. Staff and service was good enough. Special mention to the staff at the pool area who was very helpful. Sorry we didn't get his name. Having Family Mart on the ground floor was very convenient. Mario's was so-so. Would be better if they can offer more kid friendly options for breakfast. Also music in the restaurant was too loud for morning. There are some parts of the room and areas on the pool area that I find unsafe for small children. Like the display shelves and tv corner. Kids might accidentally bump their heads on the edges.
Gregorio J. Families with young children Philippines, August 25, 2014
Friendly staff but poor lay out of rooms

friendly staff, Family Mart beside the hotel, in front of a museum
5.3
While the staff was friendly, our room had a poor lay out with lots of dead space in the bedroom side and the bathroom. There was practically nothing to hang or dry your clothes after swimming. T(he staff sent hangers when we asked for them though.) This was probably the smallest shower area I have seen in my whole life too. Even a toddler would find the shower area tight. I could not understand why the shower area was so small when there was so much dead space beside the sink that had no purpose whatsoever. The pool was ok but I observed that the fixtures used were of poor quality that's why many of them were not working anymore.
Maverick S. Groups Philippines, August 24, 2014
Exchange Regency

Sauna, Location, Room Service
6.7
Bernard Y. Solo travelers Philippines, August 23, 2014
Good and Clean

clean, free wifi and friendly staff
7.3
My stay was short but pleasant. The staff was friendly and helpful. Rooms were clean but small. I was staying solo and the rooms feel small. More cramp if 2 people will stay. Overall I give the hotel a satisfactory score.
Ricoh E. Solo travelers United States of America, August 22, 2014
Room condition/ staff

Value, location, staff
8
Cleanliness is average. Bed linens are old, Towels are old, Filthy to be exact. Traffic (is)was still audible on 29th floor. Check-in was xlnt. Host was very pleasant & helpful. Hotel staff were xlnt as well.I failed to ask for their names..I would stay here again if given different room & clean linens&towels..still recommend to Family&Friends..
Lovely V. Couples Philippines, August 21, 2014
small bathroom but nice bed =)...

bedroom,sauna,Ac
7
everything is ok but the service of the staff is not that good.....
Anne P. Couples Singapore, August 14, 2014
Something could be done about the lift.

They were friendly and always smiling to assist in everyway
7.3
It was pleasant . I had a wonderful time and will stay there again. Location is good and the staff is friendly.
Marianne B. Couples Philippines, August 14, 2014
Near malls

Friendly staff, near shopping malls, good service
10
Very satisfactory, food was delicious
Allan R. Solo travelers Philippines, August 11, 2014
nice location and nearby malls

value, quality and cleanliness
7.7
Love J. Couples Philippines, August 6, 2014
OK STAY

LOCATION, STAFF, VALUE FOR MONEY
7.3
This is my second time, as usual my stay is greet and comfortable. the only problem in this hotel is the food.. its not that great but its tolerable

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Customer Reviews - The Exchange Regency Residence Hotel, Manila

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