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Recent customer reviews
December 1, 2011
Pleasant hotel but poor service
Very convenient for Conference Centre
Much cheaper rates available in comparison to nearby hotels. Right opposite the Conference Centre and virtually as convenient as the Pan Pacific which is in the same building as the Conference Centre. Room was pleasant but not spectacular. It was frezing cold and tool about 24 hours to get it warm. Attitude of some staff was poor. Arriving at 13:00 after a 16 hour journey I was told I had to wait 3 hours for my room. Discovered on the last morning that there was a coffee service on the floor but was not offered this until I was just about to check out. Bill was incorrect. It was corrected without argument but this sort of thing is annoying.
Lots of good restaurants within walking distance - go west from the hotel and up the hill to the left.