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The Fragrance Hotel - Joo Chiat

219 Joo Chiat Road , East Coast / Katong, Singapore (Show on map)

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Area: East Coast / Katong Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Pleasant

6.5

from 2487 reviews

Value for Money
7.1
Location
6.6
Staff Performance
6.6
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.6
Food/Dining
5.4
All reviews (2487)
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Marc Y. Solo travelers United States of America, July 1, 2015
It's had it's day

check-out, housekeeping, wifi
5.7
The stay was ok, a bit of a dormish feel, it's an older place, however the prices are a bit on the high end for the level of service (Reception) and the quality of the room. The room was a good size for SIN, although i'm sure a room with a window would have been much better. It is only 2 stars, so not much to complain about, even if the prices felt a bit high for this level of hotel.
See K. Business travelers Malaysia, June 30, 2015
Price about right

friendly staff, convenient place for a quick bite at night, many taxi
6.3
Rolinda D. Business travelers United States of America, June 25, 2015
Reasonable rate, good location

Staff were accommodating (esp. Ana), hotel rates are reasonable, location is good - easy access to eateries & transportation
8.3
It became comfortable when we were upgraded to deluxe room with no additional charge when the room we initially booked was not what we expected. Thank you for a very understanding & accommodating staff (Ana & Irina).
Rolinda D. Business travelers United States of America, June 23, 2015
Reasonable rate, good location, excellent staff

Accommodating staff, good location (eateries around, easy taxi access), reasonable rate
8.3
Comfortable, staff very accommodating.
Chua J. Couples Singapore, June 23, 2015
cheap and not bad location

cheap, ok location and cheap food around
4.7
Dirty toilet, water was weak and can't even allow proper bath
Mei Y. Groups Malaysia, June 21, 2015
comfortable hotel and value for money

cleanliness, value of money and near to airport
6
good, but the bus stop is about 5-9min walk (nearest stop). MRT is not available for this hotel. situated within Malay and Indian area, but it is safe to stay even for group of ladies. hair dryer, body shampoo and fridge is ready inside the room, wifi is strong but no safe inside the room
Sarah A. Families with older children Malaysia, June 15, 2015
Comfortable and value for money

location, hotel and easy access
8
overall it was a good stay, value for money and near to variety of restaurant. Easy to get halal food as well.
Dexter V. Families with older children Malaysia, June 14, 2015
Improment recommedations

1)Location 2)Value for money
5.3
Thee stay in the hotel was marred by an overpowering and nauseating cheap air freshener fragrance used at the reception and room corridors. Please switch to are less odious or a herbal fragrance. Unfortunately the performance of some of the reception staff was below expectation. Other than being abrupt and unhelpful they lied when ask for access to the wifi after check out by saying it is unavailable in the lobby. We urgently needed access as our car had some problems. The staff who were not helpful was on duty at 2.00pm on sunday 14/06/2015 We notice they were too busy watching video on their table/phone. It is unlikely we would ever return or recommend The fragrance Hotel.
Ibrahim R. Families with young children Malaysia, June 9, 2015
NIce hotel at great location

location, access, price
7
pleasant, not staying much in the room during the day though. there are bus stop just right at the door so its easy for you to go anywhere.
Wayne L. Solo travelers Canada, June 5, 2015
Good value, but windowless room

Helpful staff, good value
6.3

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Customer Reviews - The Fragrance Hotel - Joo Chiat, Singapore

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