The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Excellent 8.2
Based on 5524 reviews

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About The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Description

Set right between Kuala Lumpur and Petaling Jaya, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is a first-class property which offers guests comfortable accommodation in a perfect location. Featuring a combination of a hotel and a serviced apartment, this upmarket property caters to both short-term and long-term guests. The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is also the first hotel in Malaysia which provides a non-smoking environment throughout its property. Delight in a comprehensive range of dining options available through its three restaurants and two bars. Besides relaxing at a swimming pool and spa, guests are also able to enjoy nearby attractions such as The Gardens and Mid Valley Mega Mall, both housing countless fashion outlets, restaurants, bars, a fitness center, cinemas, and plenty more.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 25 km
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 647
Time to Airport (Minutes): 60
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.6

Rubin L.
Singapore
July 26, 2016
Good Business Hotel
Central location, very comfortable room and facilities.

Czieat K.
Malaysia
July 25, 2016
Great location
Is a great location to anywhere in KL

Jacques K.
Singapore
July 23, 2016
Weekend stay
Good location. Good price. Breakfast was very good.

TIONG K.
Malaysia
July 23, 2016
Summary
1.Aircon of hotel leaking at night 2.Construction nearby the hotel causing Sleepless night

Lucksipha S.
Thailand
July 22, 2016
good location
quite expensive

Adrian P.
Singapore
July 21, 2016
ok lah
Would prefer the exec floor room

dina M.
Indonesia
July 21, 2016
the room is really nice
the room is quite big and also the bed.. nice room and clean.. hope to be back again

Shahinoor C.
Bangladesh
July 19, 2016
pleasant trip
I stayed 7 nights at the hotel. It was nice to stay over there with my two sisters. The Staffs are very caring and helpful. Specially the room service boy was so polite and committed. The most enjoyable thing is the quick entrance to the Garden mall n Mega mall.Thanks

Raymond P.
Singapore
July 19, 2016
Excellent Customer Service
When we arrived and alighted at the hotel entrance and we were courteously directed to the apartment entrance. We asked to upgrade our rooms and we were promptly given a quote and we accepted and the whole process was very swift. We like to mentioned the excellent effort and courteous service given by your staff at the reception by the name of Muhammed. Checking out via him was a breeze too. Well Done. Keep it up.

Yeong M.
Singapore
July 18, 2016
good
arrived lobby at 4pm but was told that our booking room type is not available. The staff request us to change to separate room but we rejected as we was looking for 2 rooms suites for so long. End up they spend another 1 hour to clean the room that we book and offer with complimentary breakfast and late checkout at 2pm. Overall, the room is clean and comfort despite of the poor services that anyhow request customer to change their booking.


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