Back to hotel info

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 - View on map

Excellent 8.2
Based on 5603 reviews

Verified traveler reviews

Filter by traveler type

based on 5603 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 7.6
Sort by

Suresh N.
January 04, 2016
Good location but breakfast was poor
Right next to the Gardens Mall, service was good, chec in/out was fast
We had Breakfast on 31st Dec and found it not up to standard. The coconut chutney and puthumayam (string hoppers) were spoilt. The chicken curry was totally off. We had brought this up to the staff so that the management are aware of it.

Wah H.
January 04, 2016
Great Open air area for Breakfast

Simon A.
January 04, 2016
Second time round and still good - thumbs up
Clean, comfortable rooms; friendly and efficient staff; good location

Job C.
January 04, 2016
Consistent in their service and kept improving
Location, Cleanliness and staffs friendliness
Grand Hotel

Tan R.
January 03, 2016
Super location and clean
Location, Internet and clean room
Pleasant but tv program outdated! Boiler faulty , pillow poor quality! Super location and good internet connection

Wang S.
January 03, 2016
room, location, nothing more

Chee Y.
January 03, 2016
Good location
Location, next to 2 malls
I have stayed here many times since it opened. I have seen the property aged and maintenance issues appear. The towels have a bad odour and don't smell fresh at all. Its definitely not 5 star grade towel as they are old, yellow and rough. Sadly, if you choose to stay at mid valley, this is the best hotel you can get.

Royce M.
Sri Lanka
January 03, 2016
Perfect hotel for shop and stay
Location, Shopping, Clean
Enjoyed staying at this hotel. It has got everything you want next to it. Train station, huge shopping malls and cinemas. A perfect place if you want to enjoy the hustle and bustle of KL and have a good rest at the end of a day.

Shanna V.
January 03, 2016
Good hotel
Rapid check in. Location. Cleanliness
Wonderful as usual

Sharon Y.
January 03, 2016
Excellent location
Location, big room, friendly staff