The reception hours are Monday to Friday: 8:30am - 4:30pm, Saturday: 9:00am - 11:00am, Closed Sunday and Public Holiday. If you expect to arrive outside reception opening hours, please inform The Gardens Apartments in advance for after hours check in procedures, using the contact details found on the booking confirmation.
There is a 2% charge when you pay with a Visa or Mastercard credit card and a 4% charge when you pay with an American Express credit card.
Guests must show a valid photo ID and credit card upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that The Gardens Apartments requires AUD100 credit card pre-authorisation for Studio or One-Bedroom Apartments and AUD200 credit card pre-authorisation for Two-Bedroom Apartments. This is to cover any incidental charges and will be refunded upon departure, following an inspection of the apartment.
This hotel has a strict "No Party Policy".
Car parking is available at additional charge of AUD29 a day.
Please confirm your estimated arrival time. If you will be arriving outside offices hours, your keys will be kept in the key safe located at the Alice Street Entrance to the left of the intercom. The key safe code will be provided upon arrival.Children and extra beds:
Guests over 5 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.