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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4200 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4200)
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Kartini A. Business travelers Singapore, November 15, 2014
Nice cozy ambience with malls within a walk away

Strategic location, good food, clean & cosy room
8.7
Splendid! No complaints!
Pualine T. Business travelers Singapore, November 14, 2014
Not much to say

Not much to say
6.7
Bathtub is rusty. Maintenance of hotel is bad. At most, it's like a 3 to 4 star hotel.
Hong K. Business travelers Malaysia, November 14, 2014
Convinience

Next to shopping mall
7
Chan S. Couples Singapore, November 13, 2014
disappointing stay

courteous staff, proximity to shops, adequate power points
6.3
RM 804 had window cleaning gondola stationed at the window. Loud bassy sound after midnight for at least an hour.
Chun H. Couples Malaysia, November 13, 2014
Poor customer service

location and cleanliness
6.3
Me and my wife spend two nights at the garden hotel, unfortunately, we had bad experience on the 2nd night because we were being informed that there will be no hot water supply the next morning. At first the person in charge is not willing to do anything about it apart from just notifying us without offering any solution. The counter staff even lied to us that there isn't any room available that they can switch for us, after 15 minutes of reasoning with him, only then he call the manager and got us a new room ( which i think he should offer us the solution at the very first place) overall it's a very bad experience for us
Kang L. Couples Malaysia, November 13, 2014
Great location for shopping

Location, Location, Location
6.7
Location is very good for shopping. However the room fixture is dated. The kitchen complete with plenty of dinning wear.
Thomas S. Groups Malaysia, November 12, 2014
Great location nearby eateries and shopping malls

Dining places, Shopping & View
8.3
It was pleasant.
Noor R. Families with young children Singapore, November 11, 2014
a very convenient location!

connected to mid valley mall. clean spacious rooms. friendly staffs
9
Shing W. Business travelers Singapore, November 10, 2014
Strongly Recommended

Hotel is very Clean, Location is very good, It is Value for Money
10
Shing W. Business travelers Singapore, November 9, 2014
Good Location

Hotel is very Clean, Value for Money, Near Malls
10

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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