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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3820 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3820)
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Siny L. Families with young children Singapore, February 11, 2013
Great Location and Spacious

the location is superb, free and fast speed wifi, spacious and clean room!
8.3
Although it is deluxe room for 2 people but my room had only 1 bath towel, 1 toothbrush, no body shampoo. I was surprised to know from staff that the breakfast included was for 1 person only.
Won F. Groups Singapore, February 11, 2013
Improved Service but Need to Upkeep Maintenance

Ideal for Family
6.7
Service by staff has been improved, compared to one year ago. Staff is responsive and friendly. Some part of hotel is starting to show the lack of maintenance. Corridor to room is warm and smelly. Tap in room's toilet is loosened.
Syamsul A. Couples Malaysia, February 10, 2013
Lovely Hotel

Adjacent to Garden Mall
10
Lovely Hotel although not very big but the location was great for shopping or windows shopping at garden mall and nearby Mid valley megamall.
Shopping Tip: Mid Valley Megamall just across the street
Goh J. Couples Malaysia, February 8, 2013
Revisiting Post

Staff Efficiency
8
I stayed for one nights here. It's a great hotel and I had a room on the 32nd floor with stunning views of the petronas towers. The service was great although as I often have to meet people for work in the hotel I felt that the lobby was too small.
Hotel Feature Tip: Amazing hotel with great service. The pool is wonderful. The rooms are clean and well appointed
Abdul R. Families with older children Singapore, February 8, 2013
Relaxing Stay and Value for Money

Adjoining shopping centre, luxurious rooms and friendly staff
8.7
Luxury hotel with superb room interiors. Quiet surroundings although the hotel adjoins to 2 huge shopping malls. Restaurants are a plenty both in the hotel as well as in the shopping malls. Breakfast was good with huge variety of food on the menu. My stay was most relaxing and definite value for money.
Nurul A. Couples Malaysia, February 7, 2013
Great hotel with perfect location

Location and facilities
8
The staff were very helpful and i feel welcomed the moment i enter the hotel lobby. The room was okay, small yet comfortable. Thing that i like the most about this hotel is the location which is near to almost everything. And not forgetting the beautiful and clean swimming pool, big gymnasium. The view at night was also amazing.
Chew S. Business travelers Malaysia, February 6, 2013
Big rooms in the centre of klang valley

Free wifi and clean room
6.3
Big rooms, clean. However lacks the finishing touch. Hair dryer not working. No spa. Lack of restaurant choices and bar is listless.
Shopping Tip: The Gardens.
Fatmawati H. Solo travelers Singapore, February 6, 2013
lovely hotel great location

nice pool, gym, excellent location
9.3
concierge/bellboy was very helpful with extended checkout til 2pm and also bargaining the airport taxi rate. lovely pool and gym facilities. excellent location - just doorstep away from the mall. nice clean quiet room - very relaxed....
Restaurant Tip: belanga(kelantanese malay cafe) serves fresh food. we tried a few dishes and everything was yummy. alexis cafe has good cakes. also tried a thai restaurant which had great value for money sets.
Faizul K. Couples Malaysia, February 6, 2013
Nice Hotel

near shopping center
8
This hotel has good environment and customer service. Front desk peoples always give a prompt response to customer needs. Registration and check in counter has a very friendly personal and have a very good attitude in dealing with customer. They are so efficient. Rooms are quite nice and well arranged. Check out process is very fast and easy. Overall, I’m very satisfied staying at this hotel. Thanks for a good service.
Siew W. Solo travelers Malaysia, February 6, 2013
Great location and decent rooms

Service with a smile
8
My stay was great. The location is very convenient and the staff were very friendly. The toilet in the room is great but there wasn't much of a view from my room.
Shopping Tip: Easy accessibility to shopping and food

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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