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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4173 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (4173)
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Chan M. Business travelers Malaysia, August 29, 2014
Great location

Convenient, Near to Shopping, Spacious room
6
Next to a shopping mall with variety choices of restaurants, retail shops etc. Will definitely back to this hotel again
Dylan T. Business travelers Singapore, August 29, 2014
Once A Great Hotel

Location, Location, Location
8
It was rather disappointing. We used to use this hotel as a corporate hotel and the feedback was great but the last 2 years or so was disappointing. The breakfast spread was disappointing and food quality is declining. The rooms are looking jaded and desperately need a refresh. They used to welcome guest who are having their birthday around the period that they checked in, it was a very personalised experience. Not sure if that is still the case. In short, I think my experiences with Gardens over the years had been somewhat going from amazed to disappointing.
Chin T. Couples Singapore, August 28, 2014
Value for money

Nice room with good view
8
Very nice and pleasant stay
Chatchai N. Business travelers Thailand, August 28, 2014
Good location and connect to huge shopping mall

room, location, service
9
Clean and convenient, very close to two huge shopping malls.
Youngsik Y. Solo travelers South Korea, August 27, 2014
food

hotel room
8
Siew F. Business travelers Malaysia, August 26, 2014
Convenient. Friendly Staff

Convenient. Friendly Staff. Strategic location
10
Convenient. Friendly Staff
Md N. Business travelers Malaysia, August 26, 2014
strategic location.

easy access to public transport and shopping
8
satisfied..
Nurjannah S. Families with young children Singapore, August 25, 2014
Excellent Location.

Location, location, location
9.3
Booked for 2 nights the Executive 2 bedder. The location, just an elevator's ride away from The Gardens Mall, was incredibly convenient. The amount of shopping, food & activities in the Mid Valley City meant that we didn't leave that area for 2 days! Staff were helpful, attentive and friendly enough. The apartment had a wide balcony offering views into the far distance, the toilets were clean but could get hot during the day, as it had floor to ceiling windows.
James W. Couples Australia, August 25, 2014
Poor at best

Close to shopping,
5.7
Small room, not enough towels, needed a good clean. Car parking is a nightmare it must not be run by hotel so you have to go to concierge (no calling ahead) get them to write a coupon, take the coupon to desk outside with cash only for the guy to go get your car. Oh and wait 15 minutes for the privilege! Only thing saving this hotel is it is part if the mid valley complex..
Boon K. Couples Malaysia, August 25, 2014
Great place to stay!!

The hotel is clean, comfort bed, feel secure at room with the access card system inside lift and room
10
The hotel is clean, comfortable bed make me feel lazy to get awake in the morning. Besides, i feel secure at room with the access card system inside lift and room

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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