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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4280 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4280)
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Cho C. Couples Malaysia, July 29, 2014
Small issue happen but overall is good

Location, Hotel Condition is good and Staffs are friendly.
8
The receptionist assigned me a room which yet been tidy up and it’s really pissed me off during that moment. The receptionist did apologize for the mistake and arranged me to another room which is in a satisfaction condition. In the nutshell, overall is good and I must compliment that the breakfast is awesome.
Chin L. Families with young children Brunei Darussalam, July 29, 2014
Luxury feel hotel

clean, comfort and location
9
have a good stay at the hotel. location is the best which is near to the garden mall.
Ming J. Families with young children Malaysia, July 29, 2014
Very good hotel

Nice hotel room, it's big room and very suitable for family who bring children. Hotel connect to shopping mall, easy to find food. Will come back again.
8.7
Richard O. Solo travelers United Kingdom, July 29, 2014
Great hotel & location

Location, value for money & quality
8.3
This is the first time I've stayed at this hotel (Gardens Hotel) but I also spent four months in the next door Gardens Residences when I worked in KL in 2011. The location is really good as the hotel is located next to a huge mall with plenty of restaurants and a few bars for an after work beer or two. My only criticism of the hotel was the carpet in my room was quite dirty and desperate for a clean: it wasn't a single stain that needed cleaning, just accumulated dirt from people walking on it over the years. Apart from that everything was fine.
Aziza T. Families with older children Malaysia, July 29, 2014
fantastic

nice room , great view n good room
9.3
great n wish to stay again
Isam I. Families with older children Brunei Darussalam, July 28, 2014
Fantastic!

located at shopping mall
8
Tan Y. Families with older children Macau, July 28, 2014
I feel like 3 star hotel only.

Staff performance, food & location
5.7
Average only.
Christopher W. Solo travelers United Kingdom, July 28, 2014
Better hotels in KL

Nice bed, big shower, no smoking hotel
6.7
The hotel was nice but nothing over the top in terms of customer experience. I have stayed at better hotels in KL, for similar price if not cheaper. Nothing wrong at all with the hotel, just didn't wow me.
Jun H. Families with young children Malaysia, July 28, 2014
Hotel locate in garden shopping mall

Big room good location car park
8
Big room big wash room comfort room easy to get car park
Son T. Families with young children Malaysia, July 28, 2014
The worst thing was the valet charged 2 days fees.

Stay one days charged two days valet fees. The hotel staffs cannot ever help to talk to valet only said is stated in the receipt.
6.3
Valet fees was unacceptable....

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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