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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4193 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4193)
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Gary N. Business travelers Hong Kong, November 8, 2013
OK

Clean, tidy and simple
8
It is one of the best experience you can imagine from staying in one of the best hotel in KL. It is not easy to find a hotel in such a location with such a big shopping mall next to it which will simply make you feel like you are next to everything.
Foo C. Business travelers Singapore, November 8, 2013
its just okay hotel

shopping eating and spa
6
its just an okay hotel. I am not very impressed with its décor. but there are many shops around the hotel and close to big shopping mall. so its very convenient to eat and shop.
John E. Business travelers Singapore, November 8, 2013
Great, easy to get around.

Location, next to shopping mall and great food.
7.7
Location was ideal for meetings. Easy to get my dinner as its next to mall.
Jean T. Business travelers Singapore, November 8, 2013
My only hotel choice for business

Clean rooms , good service , linked to the mall
8
Ong C. Business travelers Singapore, November 7, 2013
Disappointed the second stay

Internet and food and close to shopping mall
4.7
Disappointed, booked the same room again, dirtier compared to the first time I stayed. transport arrangement still a mess. No actions from the management even after my discontentment on the first time (no appreciation for staying again) , getting "downgraded" for booking the same room. Food is ok, Internet is fast, close to shopping mall, these are the only 3 things I can think about. Maybe good for family, but not really ideal for business., at least not for me. Will not stay again for sure. Room condition poor than the last time too,
Matthew H. Couples Australia, November 7, 2013
First class. It suited our needs perfectly

Great room layout, efficient use of space with lots of storage. Great buffet selection. Easy access to lots of shops
9
Absolutely trouble free. The room design was really good; plenty of seating for visitors, lots of drawers and cupboard space, well set out bathroom. Big gymnasium (not much equipment but good selection). Great variety at buffet breakfast (but they can't poach eggs properly). Easy access to shops.
Ryan C. Couples Malaysia, November 6, 2013
A great resident room with great kitchenette.

Quiet room,good facilities of kitchenette,and the great environment.
10
Everything is great,just while we are checking in,the RM200 deposit doesn't be inform in the confirmation email or any before we arrive,and we need to walk into the shopping mall and get the place to withdraw the cash.
Stephen L. Couples Singapore, November 4, 2013
Wonderful

Location, comfort, ambience
9.7
Wonderful. Staff were excellent. Only complaint was the car parking facilities. It's not about the cost but can't get a lot in the afternoon onwards. This is ridiculous as guests of this luxury hotel.
Wee E. Groups Singapore, November 4, 2013
Very good stay!

Comfy, relaxed, clean
9.3
Comfy, relaxed, clean. The staff speaks good English. It is definitely worth paying more for this hotel than choosing Boulevard and Cititel.
Greg B. Couples Australia, November 4, 2013
Birthday Hotel

Big Room, Very professional and clean
9.7
This hotel is 5 star, we had a great time. The hotel organised a birthday cake for my girlfriends birthday. 2nd time I've stayed at this hotel and I'm happy to continue staying at this hotel next time im in kl!

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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