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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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The Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Buffet The Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Exterior
Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3987 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3987)
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Thuy N. Business travelers Vietnam, August 17, 2013
very good

big bathroom, clean room, good price
8.7
It was great except there were no towels in the room after cleaning
Cheng Y. Families with older children Malaysia, August 16, 2013
Great facilities and fair price

Spacious room and bathroom, great location and accessiblity
8
A spacious room with full facilities provided which nothing complaint on 5 star hotel, whereas, the front desk/reception need a improvement, definitely not a 5 star service.
Andy S. Families with young children Indonesia, August 16, 2013
nice hotel

shopping, large room
8.7
Jing N. Solo travelers Australia, August 16, 2013
Great location

clean, good service, and great location
8
The hotel is situated at great experience, middle of PJ and KL where I can catch train or taxi. Hotel staff service was good, room was clean and big.
Amy L. Business travelers Malaysia, August 16, 2013
NICE HOTEL

NEAR TO SHOPPING, FRIENDLY STAFFS, BUSINESS
8
Stayed in this hotel last week. Had a really pleasant experience with the staff who have been very helpful. Would like to call out the Concierge staff, who went out of his way to help us secure a cab which allowed us to be on time for our trip to Singapore. We asked the concierge a lot of...
Yap N. Families with young children Malaysia, August 16, 2013
goo location for shopping

goo location for shopping,clean room and humber staff
5.3
goo location for shopping,clean room and humber staff
Lee C. Solo travelers Malaysia, August 16, 2013
Could be better

Attached to Gardens Shopping Centre, friendly staff, centrally located
5.7
The twin-bed Deluxe room is highly disappointing - the room is small, equipped with a moldy shower area. The housekeeping lacks attention to detail, though not entirely a problem in itself, but when you first arrive at your room to see the toilet seat up, the toilet tissue triangle half-folded, and towels not placed smoothly (one small towel missing as well), it all adds up to give the room a sloppy first impression. When I first took my shower, the supposedly 'new' shampoo bottle released a watery solution that really shocked me. Did housekeeping just filled a used bottle and placed it neatly on the soap rack? Or was it a dodgy bottle from the shampoo supplier? Fortunately, subsequent housekeeping was satisfactory. There were no more missing towels or watery shampoo, though the thick black mold in the corners of the shower area remained all through my 5 days there.
Ong C. Business travelers Singapore, August 16, 2013
Tired but Joyful

close to shopping area, clean, valuable
8.3
Ganesan P. Families with older children Malaysia, August 15, 2013
Great hotel

The bathroom, swimming pool and location
8.7
Awesome. Nice stay at the hotel. Bathroom was so good. Had a great time there.
Mohan T. Families with young children Canada, August 15, 2013
Good value for money. Close to shopping malls

Good facilities, family hotel and easy access to malls
9.3
Enjoyed my stay. First time staying in a 2 bedroom apartment residence and thoroughly enjoyed our stay. Will recommend to family and friends.

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The Gardens Hotel & Residences - St Giles Grand Hotel Kuala LumpurThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Executive DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - One Bedroom PremierThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - One Bedroom DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Gardens MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Wedding BanquetThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Executive Premier roomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Lobby barThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Bathroom - DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - LobbyThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BuffetThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Exterior

Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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