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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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The Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Buffet The Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Exterior
Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4085 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (4085)
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Tommo S. Families with older children Indonesia, August 14, 2013
Great

cleanliness and large room
10
The room is clean,large and comfortable.Good for families.Beds are comfortable and there is an sofa bed available too.Excellent room service.The only drawback is the poor wifi connections.
Tina J. Families with older children United Kingdom, August 14, 2013
Great Hotel if travelling in a large group/family

Mall, Food Courts, large apartment for larger family & Groups
9.3
Our stay was lovely, staff were friendly. Its located in the mall so shopping is easy to get to and the food courts in the mall were fantastic! No need to eat at the hotel. Mexican Restaurant outside the hotel is also good and they have specials too! The only downside was that we asked for a late check-out and they wanted $250+ for 4 hours extra!!!! BEWARE of this when you have a late flight! We wanted the late stay as my dad is elderly and couldn't walk around and stand about until we left for the airport so we wanted him to relax in the room but the price was ridiculous! We finally left our bags in the hotel and wondered around the mall until it was time to leave for the airport. We had to keep taking long breaks as my dad couldn't keep walking! My dad ate at the hotel restaurant which closes at 9.30pm and he was asked to pay and leave!!! Pity they don't have a 24 hour restaurant! We ordered a burger from Room Service and it was ok but quite expensive - again that is because my dad couldn't walk around to eat at the mall all the time! IF you can eat at the mall then do so - cheap and pretty good and a huge variety of food, desserts, drinks etc. The apartment has two bedrooms (one room has two single beds and one has a king size bed). We had to get two extra beds for RM116+ a bed and seven of us slept in this apartment (3 were older kids which shared the 2 extra beds in the living room). It was cheaper than getting 3 rooms! The hotel has no station so you have to walk to the closest station. Will probably stay downtown KL next time as easier to get about with public transport and has many malls & Shops close together within walking distance. We stayed here as it was only one night and there was no time to really shop a lot or do too much in the time we had!
Por Y. Families with young children Malaysia, August 14, 2013
Na

Near to the city
8
It was a great hotel and will definitely come back!
Say P. Families with older children Malaysia, August 13, 2013
very good location,clean and comfortable

near to shopping
10
very good location for shopping,room was clean and comfortable ,easy access to fast speed wifi connection.local shopping mall and restaurant very close and easy to get public transportation. Great swimming pool .it was a very good experience and good value for money.will come back to stay on for my next family trip.
Yong T. Solo travelers Malaysia, August 13, 2013
The room was great but the staff service not good.

Comfortable room , good location , big room
8
I hope that the staff can do more greeting and more smile to customer. The was hotel was good but the staff service make me felt little uncomfortable
Leong T. Couples Singapore, August 12, 2013
Spacious rooms (living and bedroom)

Friendly staff, comfortable room and excellent dining experience within Mid Valley
8.3
This is my choiced hotel for my KL stay and I kept coming back for the spacious and comfortable room. I truely feel at home with this hotel and thoroughly enjoyed my stay each time. The staff could even remember me by my name. The management took my feedback on previous stays seriously and make conscious effort to improve. Well done to the staff and the management.
Eddy T. Families with young children Indonesia, August 12, 2013
good

quite god location
8
Eddy T. Couples Indonesia, August 12, 2013
Nice

good locatoin
7.3
Haslinda M. Families with older children Singapore, August 12, 2013
Great

Beautiful, shopping, comfortable
9
Pleasant stay. The proximity to mid valley shopping center makes it very convenient to shop till you drop! But finding your way to the car park left much to be desired and can be improved.
Kamariah K. Couples Brunei Darussalam, August 12, 2013
my favourite hotel & for sure will come back again

nice room, food, comfortable
10
So happy during the stay and enjoy my vacation here

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The Gardens Hotel & Residences - St Giles Grand Hotel Kuala LumpurThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Executive DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - One Bedroom PremierThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - One Bedroom DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Gardens MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Wedding BanquetThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Executive Premier roomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Lobby barThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Bathroom - DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - LobbyThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BuffetThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Exterior

Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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