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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4277 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4277)
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Shu T. Couples Hong Kong, October 14, 2013
Nice hotel but bad bellboy!

Nice hotel with good location next to a big shopping mall and resonable price
7.7
We have been told by the taxi driver that he was asked by hotel bellboy to mark up the taxi fee for a commission to the bellboy! But frankly speaking, it should be a common problem with most of the bellboys in 5-stars hotels at Malaysia!!!
Teng Y. Families with young children Malaysia, October 14, 2013
Great hotel!

Convenient location, shopping and food haven, huge room
9
Stayed for 2 nights and enjoyed it very much. Main reason for choosing the hotel was its location, situated at one of the biggest mall in KL. Plenty to see and do around, and I would definitely stay here again!
Pau T. Couples Brunei Darussalam, October 13, 2013
Enjoy nearbuy shopping and foods

Large & clean room, nice view, good service
9
Feel good as the past stay. Worth for money, ease for shopping and trying many variety nearby restaurants
Sabri F. Families with young children Saudi Arabia, October 13, 2013
nice stay

big 2 BR. apartment, big balcony, 2 malls under the hotel
9.7
we stayed at garden residences for 2 nights ,spacious 2 BR. APARTMENT.the kitchen is equipped with everything for 4 persons. fast internet . spacious bedrooms with bathroom for each. with a nice design living room. 2 malls under the hotel . garden mall and midvalley mall. we enjoyed the shopping.
Brice L. Couples Singapore, October 13, 2013
Nice hotel in good location

Location, room comfort and size
8
Wonderful experience as usual.
Keh E. Couples Malaysia, October 12, 2013
Could have been better.

Proximity to shopping mall, late night eateries nearby, nightlife
8
A major gripe I have has to be the carparking. For a 5-star facility, there is no free parking or special allotted lots for hotel guests. You have to find your lot amongst the 1000s of shoppers in MidValley Mall, even at the 'premier' zone. This can take upto 20 minutes if you are lucky, from bag drop-off, a queue to enter the carpark, to finding a lot up several levels and then a lift/walk back to the reception counter. Quite stressful after a long drive!
Fong M. Families with older children Malaysia, October 11, 2013
I like the comfortable bed and the large bathroom

shopping, dining & entertaiment.
7
I like the hotel have good location for shopping, dining & entertainment, also the comfortable bed & large bathroom inside the hotel room.
Ng C. Business travelers Hong Kong, October 11, 2013
Nice hotel with good staffs

Room location and staffs
7.7
Very nice hotel with spacious rooms. The house keeper do a great job and the room is very nice and tidy. The location of the hotel is very convenient and there are a few nice restaurant nearby. Overall good value for money and will recomment to friends and family.
Chai V. Business travelers Malaysia, October 10, 2013
nice big room and close to shopping centres

nice location, big room and friendly staff
7
Room was very spacious. Check in and out was fairly quick. They need to maintain the place a bit better, a bit of mould in the bathroom. Avoid breakfast, everything else was great. Experience was spoilt by loud Chinese tourists that cheapened the whole experience. The hotel is very well located within the city. Whats more is that the hotel is in the same complex with one of the largest mall in Kuala Lumpur, a big advantage in terms of shopping foods and leisure. The hotel itself is very nice, the room was spacious, the free internet connections is was great, and most of all the food during breakfast and in room service were all great! Stayed at the hotel on my way to Sipadan for scuba diving and stayed here again overnight on my way back home. And will definitely stay here again on my next visit.
Annie T. Business travelers Malaysia, October 9, 2013
pleasant stay

location, price, service
8
it was a pleasant stay, friendly and warm service.

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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