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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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The Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Buffet The Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Exterior
Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
335 reviews

Value for Money
7.9
Location
9.0
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.2
Food/Dining
7.6
Families with older children (335)
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Tiong M. Families with older children Malaysia, September 14, 2014
Good location, but price is too high

Good location for shopping, food n entertainment
5.3
Basically is satisfy. Anyway, only one staff attend to check out counter . Waiting time a bit long.
Yin P. Families with older children Singapore, September 12, 2014
Good but could do better ...

1) The proximity to mid-valley mall that provide ease to dining and shopping 2) Its central location in KL 3) Free WIFI
6.3
Neutral in terms of experience. The room is of a good size with close proximity to shopping malls and dining facilities. However, the cleaning crew perhaps require some skills upgrade. The wash basin in the twin room toilet were not being washed during our stay. I was looking forward to steam room and sauna facilities given the 5-start rating for the property but I was disappointed. Overall, I would like to commend the reception staff and doormen for being helpful and attentive.
Marhaini U. Families with older children Singapore, September 8, 2014
This is our repeat stay. Comfortable & convenient

Room, food & location
8
Good but there cockroaches appeared on our last night. What a disappointment. Also the Indonesian receptionist's English wasn't easy to comprehend. Overall it's OK. We'll come back b'cause of its location & facility .
David P. Families with older children Singapore, August 17, 2014
Luxury hotel in very good location

Location, Shopping, Rooms
9
This was my 2nd stay in this hotel for a weekend trip. Luxurious and very comfortable property located in midst of a shopping center. Booked 2 separate room for group of 4 but later found out they have 2 bedroom unit available under "RESIDENCES' Will try the 2 bedders next time.
Niloufer O. Families with older children Malaysia, August 2, 2014
Convenient and value for money

Rooms, convenience and staff friendliness
9.7
It was enjoyable. The location was central with a mall within walking distance for grocery shopping. The staff were friendly and helpful.
Gilbert T. Families with older children Malaysia, July 30, 2014
best of the best hotel

location, rooms and value for money
9.3
fantastic. enjoy the location, rooms and value for money.
Tan Y. Families with older children Macau, July 28, 2014
I feel like 3 star hotel only.

Staff performance, food & location
5.7
Average only.
Isam I. Families with older children Brunei Darussalam, July 28, 2014
Fantastic!

located at shopping mall
8
Armeida R. Families with older children Indonesia, July 21, 2014
everything OK with this hotel

location, bigroom and good staff.
8
Location in Midvalley shopping centre, so we can buy everything here. Many food court, big supermarket. And very complete. Will come back again to this hotel.
Families with older children July 20, 2014
Short stay @ The Gardens

The room, the location n the staff
9.7
We've stayed at The Gardens before n wil continue to stay there again. The rooms are great n its location is fantastic with Mid Valley Megamall n the Gardens Mall are in the vicinity. Great for shopping n dining!

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The Gardens Hotel & Residences - St Giles Grand Hotel Kuala LumpurThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Executive DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - One Bedroom PremierThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - One Bedroom DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Gardens MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Wedding BanquetThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Executive Premier roomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Lobby barThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Bathroom - DeluxeThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - LobbyThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - BuffetThe Gardens Hotel & Residences - St Giles Grand Hotel Kuala Lumpur - Exterior

Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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