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The Gardens Hotel & Residences - St Giles Grand Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4193 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4193)
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Jimmy S. Business travelers Singapore, December 23, 2014
Good hotel at a great location

Location, location, location
8.7
Overall stay was good. Superb location adjacent to Gardens Mall and Mid Valley Mall. Fantastic food and shopping choices!
Foo M. Families with older children Malaysia, December 23, 2014
truly asian warmest service apartment

central loacted for meeting .shopping and eating
5.3
good and staffs are friendly and warm .
Rahim S. Families with older children Singapore, December 22, 2014
best stay

location, shopping & food
7.7
Greats
Asmoni J. Families with young children Singapore, December 22, 2014
Enjoyable stay

Location, food and rooms
7.7
Perfect
Tan Y. Families with young children Malaysia, December 22, 2014
family travel

big room, good location, nice food
7.7
i have a good time with my children stay in this hotel, and also nice shooping mall beside the hotel.i will come to stay again in this hotel.
Amreet K. Families with young children Malaysia, December 21, 2014
Perfect stay

Clean comfortable spacious room for young kids, perfect location.
7
Fang Y. Couples Malaysia, December 21, 2014
Great location

Location, location and location
6.3
The stay is enjoyable. The location is great as it is within walking distance to mid valley and gardens. Noted some minor stains on the pillow. Everything else was quite good except that we have to spend half and hour looking for parking. Suggest to reserve some parking slots for hotel guests.
Yao C. Couples Singapore, December 21, 2014
great location!

location, breakfast,
8.7
Great location, with plenty of shopping. The breakfast buffet was surprisingly good with ample selection.
Siew L. Couples Malaysia, December 21, 2014
Not happy with this hotel. The gardens

nil - every thing is normal but you pay premium
5
I am not happy as I hv to pay parking- RM 5 per entry. They said the hotel share parking with the mall so can't do much. I think is not an excuse. They can compensate but can't work out a way. Therefore. I will not stay here again. I rather stay in 1U. (One world hotel) same quality and buffee is better and cheaper. They never mention this parking fee in the web.
Linda L. Solo travelers Australia, December 21, 2014
Needs some upgrades

location
7.7
This hotel needs a bit of an upgrade, in particular the carpet in my room was rather stained. I asked for a quiet and dark room, with blackout curtains. The problem with the curtains was the width did not cover the windows and at three points they would not cover the light streaming in from surrounding buildings. It was just short change of fabric and really for the 20 cm saved it is a really annoying aspect of the corner room I stayed in. The hallways are not air-conditioned, very hot, unless you are in the room.

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Customer Reviews - The Gardens Hotel & Residences - St Giles Grand Hotel, Kuala Lumpur

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