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The Gardens Hotel & Residences-St Giles Luxury Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Hotel Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3519 reviews

Value for Money
7.9
Location
8.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (3519)
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Caroline A. Solo travelers Australia, December 2, 2012
Great location, friendly staff

Location within Gardens Mall, close to cinema, very safe
9.7
Lovely hotel, well appointed rooms, lovely decor and extremely comfortable.
Hotel Feature Tip: Up market shops, cinema (including Gold Class), many fantastic restaurants on your doorstep - literally down to ground floor and out the hotel doors into the shopping centre. Fantastic.
Mark W. Couples Singapore, December 1, 2012
4th time at the Gardens hotel, this year

shopping!
9
very comfortable beds, buffet breakfast is so-so, and I prefer to eat in the shopping centre. hotel service is good, rooms have always been great. Still cant get enough of the shopping.
Sightseeing/Attractions Tip: Try not to checkin on a sunday, the whole shopping centre gets very crowded, took us 45 mins to finally stop circling around the building and enter the Premium carpark. Parking at the Premium lots, have been very safe thus far. Abit of a trek from the premium lots to the hotel lobby, but we're used to it. Generally Midvalley is not particularly lowered car friendly, with its big humps.
Peng C. Couples Singapore, December 1, 2012
Disappointed

NA
4.3
Made a booking for my hotel stay with breakfast. Upon arrival, told that the breakfast was for 1 only. Recommended by counter staff to do a top up of $30 to add one more breakfast. When asked why is this so counter staff was unable to explain and used this is the usual practice as excuse. Disappointed that the hotel is unable to provide better service and clarity. Can't be bothered to argue and paid for breakfast. Spread was not worth $30. Kitchen staff preparing meals was wearing their ring as they handle raw food. A no no for food hygiene. First and last time to gardens. Will choose the other 4 star hotel instead of gardens in future.
Aw Y. Solo travelers Singapore, November 30, 2012
Nice room and big toilet

Mid Valley Megamall
7.3
The hotel name is misleading. Garden Hotel and Garden Residences are actually two different building. I learnt it after going to Garden Residences. The staffs were friendly and attended to me very quick. Room wise is spacious and has a relatively big toilet. The wifi connection was poor but that can be solved by using the LAN connection (cable provided). The shopping mall below the hotel is more for high end shoppers like LV, Rolex, Coach, Miu Miu...etc. The food court food is expensive too (around RM15-RM20 per meal). There is a link way at level two that leads to Mid-Valley Megamall. That mall has way more things to shop than the Garden Shopping Mall and is very huge. It has all your favorite fast-food and snack shops.
Helen B. Business travelers Australia, November 29, 2012
Great Find!

Large rooms, great location
8
Normally stay at one of two large hotels at Sentral but - no more! This hotel is great, rooms are equal to the large chains and its is far more economical. Great hotel!
Tarsiah T. Business travelers Malaysia, November 29, 2012
Lovely hotel with good facilities and services

great location, spacious room.
9.3
Hotel staffs are friendly. Rooms are spacious and clean
Shopping Tip: Located in one of the biggest shopping mall in Kuala Lumpur
Daisy C. Business travelers Malaysia, November 28, 2012
Great location

Simply great for leisure & business
9.3
the most attractive features of your hotel is the location very central, especially coming from the klia airport, have not encounter traffic congestion like other hotels in kuala lumpur or petaling jaya. besides, your hotel also offer lots of convenient dining & shopping, banking & etc under one roof. simply great for leisure & business.
Tan C. Couples Singapore, November 27, 2012
Helpful staff

Near shopping centre
8
Nice and clean hotel , near shopping centre and good restaurant ,Robinson and supper market around the hotel .
Shopping Tip: Good to shop and eat.
Rostina A. Couples Malaysia, November 27, 2012
Near SHopping area.. Nice rooms

Near shopping malls (The Garden & Mid Valley), easy access for public transportation, nice room design
9.3
Tan C. Couples Singapore, November 26, 2012
Staff is helpful

Near shopping centre
7.3
The room is nice and clean,but the price is too expensive .
Shopping Tip: Near shopping centre and good massage at the shopping centre.

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Customer Reviews - The Gardens Hotel & Residences-St Giles Luxury Hotel, Kuala Lumpur

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