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The Gardens Hotel & Residences-St Giles Luxury Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Guest Room The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Interior The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming Pool The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Deluxe The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming Pool The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Restaurant The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Restaurant The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Restaurant The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Restaurant The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Suite Room The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier Room The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Deluxe The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom Premier The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Two Bedroom Premier The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Lounge The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby Bar
The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - The Gym The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom Deluxe The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Gardens Mall The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming Pool The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Wedding Banquet The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Ballroom The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley Mall The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier room The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Function - Skyroom The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby bar The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley Mall The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley Mall
Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3715 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3715)
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Nicholas L. Couples Singapore, May 12, 2014
Affordable short stay

Location Breakfast Internet
6.7
I stayed for 3D2N at The Gardens Hotel. Booked the club access room. Overall this hotel is centrally located. The shopping malls in the area (literally just downstairs) has major eateries and shops. Gardens Mall is for high end shopping but if you are looking for a mix of local and international brands, Mid Valley should suffice. Other than its location, the hotel offers quite a generous buffet spread in the morning so i would recommend it. Another positive aspect is that the internet connection is considered pretty fast based on my experiences with the many hotels I've stayed in. Lastly, they provided late check out which i very much appreciate as i had a late flight out that day. Now for the negative points. Firstly, i wouldn't say this hotel meets a 5 star standard. It is at best 4 stars. Even though the premises and room are considerably clean, it is obvious that it needs some renovations and polishing for its fixtures and there are obvious aging. Also, the staff at the club room (during check in and out) were not exactly friendly but professional enough to be fair. In fact, i felt that the staff on duty at the main lobby were be much more approachable and friendly. Even though 2 persons were on duty (club level), all check ins and outs was handled by only 1 staff while the other just sat around and seemed unsure of what to do. Highly unproductive and he definitely requires more training. As such, the other guest had to wait in line to be served. Amenities were very average also. Overall, hotel is value for money,family friendly and centrally located. I would return but i would also scout around for other hotels.
Kok K. Business travelers Malaysia, May 12, 2014
Excellent customer service hotel

Centralised location, friendly staff and shopping hotel
8
The staff is friendly and attenttative.
Fadhilah B. Groups Singapore, May 11, 2014
Good to stay for a short while.

The staff is friendly. The food is nice. The hotel is located beside shopping centre.
7
Hotel is centrally located. The room is spacious.
Yee J. Groups Malaysia, May 11, 2014
Enjoyed

Cleanliness, convenient and good services
7
Comfortable and quite nice hotel. Only the room size a bit smaller.
Jin W. Groups Malaysia, May 3, 2014
Awesome stay!!!

Friendly & helpful staff; good housekeeping; centrally located
10
My stay in this hotel is pretty pretty comfortable. nothing bad can be commended. staff are super friendly and helpful. housekeeping is good also
Chen W. Families with young children Malaysia, May 3, 2014
Easy access shopping complex

Location
5.7
The bed wasn't very comfortable. Room service was barely acceptable as they forgot one of our orders and when it came it was wrong. Check-in took around 15 minutes even though there were no queues. The only cups/ glasses available in the room were in the bathroom - no mugs or drinking glasses in the kitchenette which is supposed to be fully-equipped.
Edwin C. Business travelers Malaysia, May 2, 2014
Central located and link to the shopping mall.

Clean, comfortable room and good WIFI.
8.3
The hotel is centrally located but the problem is that the hotel do not have their own car park. Therefore if you are driving to the hotel, please make sure you arrival before 10.30am in order to get a parking space. Since the hotel is sharing car park with the shopping mall, looking for car park is a hassle and it took me more than 1 hours to get a car park and you will need to walk a long distance if your car park is far from the entrance from the hotel.
Yi L. Couples China, May 1, 2014
Good for Shopping

Location, Price and Staffs
7
We choose this hotel due to the price to star ratio comparing to other hotels near by. However it does not feel like a 5 stars hotel. The room was not as big and luxury. But it was not bad though, just not that good. The room we stayed is a non smoking room, but it has a smoking odour when we checked it. Breakfast was at an all day dining restaurant at level 6. Again, it wasn't bad not certainly not good enough for a 5 star hotel. The car park is shared with the mall, so it isn't free, but at a flat rate of 5rm per entry. What we really liked is the location, it's right next to Mid-Valley Mega mall, we can shop all day and just go upstairs to our hotel room.
Siew F. Business travelers Malaysia, May 1, 2014
Attentive Staffs

Attentive Staff, Nice location, Quiet
10
Satisfied.
Michael C. Couples Malaysia, April 30, 2014
pleasant and comfortable stay

located within the MidValley shopping centre, restaurants and shopping is just downstairs from the hotel. the only downside is the parking, there are no special parkings for hotel guests
7.7

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The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala LumpurThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Guest RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - InteriorThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Suite RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom PremierThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Two Bedroom PremierThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive LoungeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby BarThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - The GymThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Gardens MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Wedding BanquetThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier roomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Function - SkyroomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby barThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Sage Rest and Wine BarThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Bathroom - DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - LobbyThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - BuffetThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Exterior

Customer Reviews - The Gardens Hotel & Residences-St Giles Luxury Hotel, Kuala Lumpur

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