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The Gardens Hotel & Residences-St Giles Luxury Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3733 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3733)
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Yee J. Groups Malaysia, May 11, 2014
Enjoyed

Cleanliness, convenient and good services
7
Comfortable and quite nice hotel. Only the room size a bit smaller.
Jin W. Groups Malaysia, May 3, 2014
Awesome stay!!!

Friendly & helpful staff; good housekeeping; centrally located
10
My stay in this hotel is pretty pretty comfortable. nothing bad can be commended. staff are super friendly and helpful. housekeeping is good also
Chen W. Families with young children Malaysia, May 3, 2014
Easy access shopping complex

Location
5.7
The bed wasn't very comfortable. Room service was barely acceptable as they forgot one of our orders and when it came it was wrong. Check-in took around 15 minutes even though there were no queues. The only cups/ glasses available in the room were in the bathroom - no mugs or drinking glasses in the kitchenette which is supposed to be fully-equipped.
Edwin C. Business travelers Malaysia, May 2, 2014
Central located and link to the shopping mall.

Clean, comfortable room and good WIFI.
8.3
The hotel is centrally located but the problem is that the hotel do not have their own car park. Therefore if you are driving to the hotel, please make sure you arrival before 10.30am in order to get a parking space. Since the hotel is sharing car park with the shopping mall, looking for car park is a hassle and it took me more than 1 hours to get a car park and you will need to walk a long distance if your car park is far from the entrance from the hotel.
Yi L. Couples China, May 1, 2014
Good for Shopping

Location, Price and Staffs
7
We choose this hotel due to the price to star ratio comparing to other hotels near by. However it does not feel like a 5 stars hotel. The room was not as big and luxury. But it was not bad though, just not that good. The room we stayed is a non smoking room, but it has a smoking odour when we checked it. Breakfast was at an all day dining restaurant at level 6. Again, it wasn't bad not certainly not good enough for a 5 star hotel. The car park is shared with the mall, so it isn't free, but at a flat rate of 5rm per entry. What we really liked is the location, it's right next to Mid-Valley Mega mall, we can shop all day and just go upstairs to our hotel room.
Siew F. Business travelers Malaysia, May 1, 2014
Attentive Staffs

Attentive Staff, Nice location, Quiet
10
Satisfied.
Michael C. Couples Malaysia, April 30, 2014
pleasant and comfortable stay

located within the MidValley shopping centre, restaurants and shopping is just downstairs from the hotel. the only downside is the parking, there are no special parkings for hotel guests
7.7
Sharon L. Couples Malaysia, April 30, 2014
Quiet and comfortable

cleanliness, friendly staff and convenient
8
wonderful location with great friendly staffs, variety of breakfast to choose and slightly change daily
Sharizal S. Business travelers Malaysia, April 29, 2014
This is the best hotel for business AND shopping

Centrally located, great shopping and great business hotel
8
It was a quick but great stay. super efficient location and hotel
Sharizal S. Business travelers Malaysia, April 29, 2014
Great Business Hotel

Good connection from KLIA, centrally located and good amenities
9
It is always good here.the family can go shopping while you go to work

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Customer Reviews - The Gardens Hotel & Residences-St Giles Luxury Hotel, Kuala Lumpur

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