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The Gardens Hotel & Residences-St Giles Luxury Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3771 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3771)
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Wendy L. Business travelers Singapore, October 6, 2013
good location, good restaurants

good location, good restaurants, access to shopping areas
9
comfortable, good access to good food and shopping , good for meeting of clients
Andy L. Groups Malaysia, October 6, 2013
Comfortable and enjoyable.

Fast internet, big nice bath room and comfortable beds.
7.3
A comfortable stay but for a 5 stars accomodation would expect stay to be more professional with well trained staff as my experience show the staff is new or not that friendly or smiles often with greetings or shows a sign of willingness to assist or give directions when required.Reception printer is not working well and guest have to wait longer to check in. Surprisingly, the bedroom scale is not working at all in Room 1312 and should not be there at all for such a device.Housekeeping is great. Requested for an extra towel as it has dropped to the bath tab and wet but was given two! That was an extra mile and a thumb up for the staff good thought and delivered to my room expediately too.
Kok L. Business travelers Malaysia, October 6, 2013
on average

close to mall, restaurant and near CBD
5.7
average. Towel were old and rough. room smell musky. wooden doors noisy and could not close neatly. The wooden main door need a bit more strength to close, too tight. limited TV channels. Mattress not comfortable. recommends the hotel plan for refurbishment soonest.
Erhan K. Couples Turkey, October 5, 2013
good shopping mall and upto 2 am open dining

shopping mall, friendly staff, close shop
6.7
it was good and club, shopping mall and late dinner and everything was available, maybe be for those issues.
Law S. Couples Malaysia, October 5, 2013
great location

no comments
6
Comfortable room ,staff very nice nearby kl,enjoy my holiday
Yenvui C. Couples Brunei Darussalam, October 5, 2013
Disappointing experience!

Don't think I will return to this hotel!
4.3
We were being accused for playing loud music in the room! As the matter of fact, it was Friday night, the clubs / pubs on the lower ground were blasting their music away, we could even heard it from 11th floor! The staff Customer Service were rude and impolite to call us (at 12:30am!!!) and accused us for playing the music while our next door room guest complaint! And even told us which room was complaining!! I then got her duty manager to call me to clarified and apologized -, with no sincerity at all, just said he is sorry and hung up the phone! - this is simply unacceptable, especially when it’s coming from a 5-star hotel!
Chen H. Couples Malaysia, October 5, 2013
Nice comfortable stay for shopping

large clean comfortable room
7.3
Nice weekend stay over for shopping and night entertainment. It is located in the Mid Valley shopping complex the largest shopping mall in Klang Valley.
Bee Y. Families with young children Malaysia, October 5, 2013
excellent

Food,cleanliness,convenient
9
Meng C. Business travelers Malaysia, October 5, 2013
good location for shopping n to major attraction

good shopping, fabulous restaurant and entertainment
6.7
it was an ideal hotel that can allow me save time to travel far to get shopping, foods and entertainment as basically here got what i need.Save a lot of time for a business traveler after working time i just go back here to have movie, foods as well shopping around from economy to luxury brands.
Boon S. Business travelers Malaysia, October 4, 2013
Comfortable, convenient stay and predictable

Staff is great, location is superb for business and shopping, bed is nice
7.7
I have stayed here before and it's always nice to be back. Hotel is close to shopping and food is always available nearby. But the hotel is a bit tired looking.

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The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala LumpurThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Guest RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - InteriorThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Suite RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom PremierThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Two Bedroom PremierThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive LoungeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby BarThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - The GymThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Gardens MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Wedding BanquetThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier roomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Function - SkyroomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby barThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Sage Rest and Wine BarThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Bathroom - DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - LobbyThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - BuffetThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Exterior

Customer Reviews - The Gardens Hotel & Residences-St Giles Luxury Hotel, Kuala Lumpur

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