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The Gardens Hotel & Residences-St Giles Luxury Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3720 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3720)
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Louise K. Business travelers Singapore, September 20, 2013
Good hotel but level of cleanliness can be upped

Location, comfortable bed
6
Its a seemingly luxurious hotel but its not cleanest. I've stayed at supposed worse hotels but with a higher standard of housekeeping. Sometimes, complimentary water was not topped up, toothbrushes/shampoo not replaced. I had an empty box of tissue not replaced too. Housekeeping can be improved drastically. Internet connection is also not quite stable.
Cherry C. Business travelers Singapore, September 19, 2013
Awesome

Location, Service and Cleanliness
8
It was simply good, and I feel very comfortable and well taken care of.
Andrew M. Business travelers United Kingdom, September 19, 2013
nice hotel

staff, location, access to shopping malls
8
Chi H. Couples Hong Kong, September 18, 2013
nice,convenient,friendly staff

good location, quiet, spacious room
8.7
First room checked in on 13th floor was abit noisy, guess some reno work is on.But i got to change to another room to higher floor then it was fine.Room was equipped and fully furnished with a nice kitchen and living room with dvd and music player.Suitable for a small gathering and short stay.It is just few steps away from mid valley megamall and the gardens mall, you can get everything you need from food to entertainment..best choice.
Donald Q. Couples United States of America, September 17, 2013
Nice hotel, connected to Mid Valley Mall

Location, shopping and dining
6.7
We like to go there and walk/shop the mall, have dinner a few drinks and spend the night. The food/breakfast was poor at the hotel, we enjoy the restaurants in the mall.
Danny S. Couples Malaysia, September 17, 2013
below expectation

location, privacy, spacious
7
Poor front desk service! Took me around 30mins to check in. Don’t expect that from hotel of this level. Also, when we walked into the hotel through the main entrance, the staff just stood and watch instead of opening the door for us. He was just standing right there. Wonder what his job was. When you walk around the lobby, the staff never greet you nor smile. Gave us the feeling that we were not welcome. Since the hotel provided free wifi, we could see a group of people sitting in the lobby surfing. Can’t say if they are hotel guest or not but definitely not pleasant. anyway, on the plus side, the hotel is situated in a very good location ... inside a big shopping mall! No worries of going back to hotel after our night out. The access to the rooms are also by room card. And of course the spacious room with wifi. Might come back but definitely not for the staffs attityde and poor service. Would be excellent if they can improve this.
Ng F. Families with young children Malaysia, September 16, 2013
Excellent!!! Friendly staff clean room.

Clean, luxury, nice!
10
Chakkrit N. Business travelers Thailand, September 16, 2013
Good Location for Shopping

Location, Internet Speed, Facilities
6
Good Location but poor breakfast (lower than 3 stars hotel), Towels are very old. Can't classified as 5 stars hotel.
Li N. Families with young children Singapore, September 15, 2013
Room are large but dont feel like 5star

great location for shopping
6.3
The room is spacious but it does not feel like a 5 star hotel. There is a clicking sound all day round. It takes me 20min to park my car as the hotel does not have designated parking lot in the mall.
Huong N. Families with young children Malaysia, September 15, 2013
good location for shopping

room, location & service
8.7
we extend 1 more night stay and they upgrade us to a bigger room with no extra charge.

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The Gardens Hotel & Residences-St Giles Luxury Hotel Kuala LumpurThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Guest RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - InteriorThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - RestaurantThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Suite RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier RoomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom PremierThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Two Bedroom PremierThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive LoungeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby BarThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - The GymThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - One Bedroom DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Gardens MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Swimming PoolThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Wedding BanquetThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - BallroomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Executive Premier roomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Function - SkyroomThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Lobby barThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Mid Valley MallThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Sage Rest and Wine BarThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Bathroom - DeluxeThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - LobbyThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - BuffetThe Gardens Hotel & Residences-St Giles Luxury Hotel Kuala Lumpur - Exterior

Customer Reviews - The Gardens Hotel & Residences-St Giles Luxury Hotel, Kuala Lumpur

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