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Excellent 8.1
Based on 276 reviews

Recent customer comments

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based on 276 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.5
  • Food/Dining 7.8
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Delphine G. from France
Business travelers
Stayed one night in December 2015
Next to the airport
Reviewed December 16, 2015

Kazuhiro I. from Thailand
Stayed one night in December 2015
Only convienient location
Hard to tell the good Pom
Reviewed December 12, 2015

Anthony W. from United Kingdom
Stayed one night in December 2015
Very good airport hotel
good location, comfortable, tasty food
We stayed for one night prior to an early departure. The hotel is modern, comfortable and above all, close to the airport (10 min cab ride). We were very well looked after on arrival and during our stay. Only negative was somewhat rude staff member at checkout who was obsessed with minibar usage and had difficulty believing we hadn't consumed anything.
Reviewed December 12, 2015

Sultan A. from Saudi Arabia
Stayed one night in August 2015
Beautiful hotel
Location , dinning , comfortable room, staff
Enjoyable, fantastic
Reviewed October 02, 2015

Andreas W. from Germany
Stayed one night in August 2015
One Night definitly worth it
comfortable bed, nice shower, awesome buffet
All fine nothing to declare 3 km from airport but not loud or busy
Reviewed September 02, 2015

Thop N. from Thailand
Stayed one night in May 2015
good room good location
nice staff good room comfortable
nice hotel
Reviewed August 17, 2015

Peter M. from New Zealand
Stayed one night in August 2015
Very nice hotel
The service,very clean, friendly staff
Enjoyed my stay and would stay there again
Reviewed August 09, 2015

mike B. from Australia
Stayed one night in July 2015
excellent airport Hotel
New, staff are excellent, close to airport
We stay at the Gateway because we had an early flight out, reading the hotel reviews which were a bit up and down we weren't sure what to expect, however we were very happy with our choice. A new hotel has being built next to the older one and this is now the accommodation and reception area. The old hotel has the refurished restaurant, shops and bar, the rest is currently being refurnished. On our travels in Sri Lanka we found that finding well trained staff in "number" at a hotel is hard,however we could not fault any of the staff we came in contact with here, they were excellent. The new facilies are very good. We had dinner here and again could not fault, great food and importantly service. They also have vehicles available for transfer to the airport costs R900 or around A$9. We will use this hotel again.
Reviewed July 26, 2015

Malou K. from Hong Kong
Stayed one night in May 2015
as a start
efficiency, service, staff
Reviewed June 17, 2015

Andrew S. from United Kingdom
Stayed one night in May 2015
The gateway to your holiday
Clean hotel with good food and friendly staff
Not only a good hotel located close to the airport (£5) in a taxi, but it is clean and well cared for. The staff are very helpful and the food is good with a personal service touch, the pastry chefs Noel and Thilan were very helpful and ensure we received everything we needed. Thank you.
Reviewed May 26, 2015