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Customers like this hotel for:
    Nearest transport:
  • DLR - Custom House for Excel Metro Station (0.1 Km / 2 min walk)
    Area recommended for:
  • shopping
  • restaurants
    Distance to airport:
  • London City Airport (2.0 Km / 24 min walk)
  • London Heathrow Airport (33.3 Km)
    Top nearby attractions:
  • Stratford Shopping Centre (3.8 Km)
  • Royal Observatory Greenwich (4.0 Km)
  • The Shard / London Bridge Tower (4.4 Km)
  • Tower Bridge (6.9 Km)

Note: Distances are measured as a straight line.

The Grainstore Apartments

4 Western Gateway Royal Victoria Docks, Canary Wharf, London, United Kingdom E16 1BA (Show on map)

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"The location is prime. Quite a spacious..."

sasha, United Kingdom July 12, 2015

Features of The Grainstore Apartments

Hotel Facilities

  • concierge
  • elevator
  • shops


  • Wi-Fi in public areas

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Serviced Apartment Description
When visiting London, you'll feel right at home at The Grainstore Apartments, which offers quality a...see more When visiting London, you'll feel right at home at The Grainstore Apartments, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as ExCel Exhibition Centre, Old Operating Theatre, Museum of Culinary History and Alimentation within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, The Grainstore Apartments is committed to ensuring that your stay is as comfortable as possible. Wi-Fi in public areas, concierge, elevator, shops are just a few of the facilities that set The Grainstore Apartments apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include internet access – wireless, balcony/terrace, fan, television, television LCD/plasma screen, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. The Grainstore Apartments is a smart choice for travelers to London, offering a relaxed and hassle-free stay every time.
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Recent customer comments

Filter by Traveler Type
All reviews (12)

Business travelers (4)

Couples (2)

Solo travelers (1)

Families with young children (1)

Families with older children (1)

Groups (3)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (12)
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sasha R. Groups
United Kingdom, July 29, 2015
Worst Hotel/Apartment stay I've ever experienced

The location is prime. Quite a spacious apartment
Very unproffesional , very disappointing , shockingly poor treatment. Terrible experience from start to finish. The owner of the apartment left me waiting for 30 minutes to collect the key. He didn't have the common courtesy to turn up. He sent a taxi driver to give me the key who had no idea what was going on and no clue where the apartment was. I had no information on the apartment as the owner of the apartment would not answer his phone for the remainder of the stay. The apartment was absolutely filthy , raw rotting meat was in the fridges and freezer . Open half eaten food left out in the kitchen and a bag of dirty underwear left in the bathroom . One of the beds was unmade and had dirty , unwashed pillow cases. And that's just the tip of the iceberg. I would never dream of booking with this apartment again. The owner is avoiding any sort of communication with myself to resolve the issue. The only good redeeming thing about this booking is the location of the apartment , right next to the river and the excel centre.
Stephanie H. Business travelers
Australia, June 19, 2015
Shocking service for a 4 Star hotel rating

Close proximity to ExCel London, roomy apartment
Shocking service for a 4-star rated apartment. Communication was slow. Was given two different numbers to call on arrival, so someone could meet me to check in, but no one answered the phone. Finally got a response after trying for an hour and was told to go somewhere else to pick up the key. I was there on business and had meetings to attend, wasted a lot of time with this. The apartment was roomy, but dusty. Could do with a proper cleaning. All in all, location was very good, but for the same amount of money, I would go to a better serviced hotel to avoid wasting time.
Christine D. Business travelers
United Kingdom, February 25, 2015
Convenient to stay in as next to Excel

The apartment is specious. We rented two two-bedroomed apartments. At no point were we asked as to how many people were staying in the apartment. Each apartment accommodates 4 people so you would expect towels, mugs, plates, etc. for 4 people. Only had enough towels in each apartment for two people so had to request further towels only to receive an extra one so in one apartment. One apartment had to ensure cold showers as the hot water ran out after one shower. The location is excellent for Excel but the apartments should have enough towels, tea towels (of which we didn't have any!)to accommodate 4 persons.
ABDALAZIZ A. Business travelers
Saudi Arabia, September 19, 2014
my visit to London

1.wide space 2. complete accessories 3. close to the Excel center
first these is not a hotel to compare. these is apartment,good response to mu email one day before i arrive.Mr Bola ,the managing director in the office, after quick preregistration .the apartment was more than my expectation ,wide and nice , the best thing is the kitchen as i like to do my food and cooking .i use to invite my friends her to eat together .there is some point i wish the administration to take care about it 1- to make windows to prevent the insect from coming inside 2- make the room service more frequent . I recommend these apartment to my friends .close to the Excel center, there more restaurant around ,grocery are there also .thank to all
mark F. Couples
United Kingdom, September 11, 2014
grainstore stay

Mr. Bola was extremely helpful when we made arrangements to arrive and he helped us to extend our stay with no fuss and he upgraded our room
It was very comfortable and roomy we had all the facilities we could ask for. The only difficulty we experienced was finding the building because the sign outside the front is so tiny.
Joshua P. Groups
United Kingdom, May 29, 2014
A throughably enjoyable time

The self-catering ment that I only tried one local restraunt but that was still great, The space avliable in the appartment was far and beyong what was expected,
My stay at the Grainstore apartments was marvelous and a true pleasure, the only real problem that I had was a lack of information on the condition that I was expected to leave the apartments in. The only other real concerns that I had was a lack of steam room and hot tub facilities but that is just down to personal preference, this and the best location of where to obtain more toilet paper.
David B. Solo travelers
United Kingdom, May 16, 2014
Comfortable and convenient

Bola the concierge guy, was first class. Vicinity to Excel couldn't be better,
It was made easy and painless by Bola, the concierge who made check in and check out very simple, thank you. The apartment itself was comfortable, two bed property, if a little warn in places, door hanging off one of the kitchen units and a very squishy, possibly old mattress, but it was comfortable, and relatively clean. This was not hotel standard rooms however, but for two people this would be a very cost effective way to stay close to the exhibition centre.
john A. Couples
United Kingdom, April 23, 2014

Friendly Staff, easy to get to, clean tidy modern
RAMON G. Families with older children
Philippines, December 18, 2013
very enjoyable

affordable apartment for London, well-equipped kitchen, fast internet
It was right beside ExCel London where we had a convention to attend so it was in a very convenient location. It was also very accessible to the DLR which made travelling very easy. There were groceries and restaurants nearby. We chose a 2-bedroom apartment for our family and were glad it had a well-equipped kitchen, spacious living area, though the dining chairs need to be replaced because most of them were broken. The internet connection was fast. Over-all a recommendable place, if you're a family and need to be in this area.
Aaron C. Business travelers
Canada, March 26, 2013
Very close to exhibition center and price is great

Good location close to Exhibition center, nice room, big living room

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