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The Grosvenor Hotel

101 Buckingham Palace Road, Victoria and Westminster, London, United Kingdom SW1W 0SJ (Show on map)

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"1) Near Tube Station 2) Near attractions 3) Good Chinese..."

  • Chin, Singapore
  • May 5, 2015
  • Area: Victoria and Westminster
  • Rooms : 345
  • Free Wi-Fi

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Room Types
Max
Rates
Standard Single
Standard Single Advance Purchase
Standard Single
Standard Twin
Double Hot Deal
Twin Hot Deal
Standard Double
Standard Double
Standard Twin
Standard Double Advance Purchase
Double Standard Hot Deal
Standard Twin Advance Purchase
Twin Standard Hot Deal
Deluxe Double Room
Deluxe Twin Room
Deluxe Double Room
Deluxe Twin Room
Deluxe Double Bed Advance Purchase
Deluxe Twin Bed Advance Purchase
Executive King Bed Advance Purchase
Executive King Bed
Executive King Bed

 

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Photos of The Grosvenor Hotel

The Grosvenor Hotel London - Standard Single
Standard Single
The Grosvenor Hotel London - Standard Double
Standard Double
The Grosvenor Hotel London - Standard Double
Standard Double
The Grosvenor Hotel London - Standard Twin
Standard Twin
The Grosvenor Hotel London - Standard Double
Standard Double
The Grosvenor Hotel London - Deluxe Room
Deluxe Room
The Grosvenor Hotel London - Deluxe Room
Deluxe Room
The Grosvenor Hotel London - Twin Deluxe
Twin Deluxe
The Grosvenor Hotel London - Deluxe Room
Deluxe Room
The Grosvenor Hotel London - Executive Room
Executive Room
The Grosvenor Hotel London - Executive Room
Executive Room
The Grosvenor Hotel London - Executive Room
Executive Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Guest Room
Guest Room
The Grosvenor Hotel London - Bathroom
Bathroom
The Grosvenor Hotel London - Bathroom
Bathroom
The Grosvenor Hotel London - Bathroom
Bathroom
The Grosvenor Hotel London - Exterior
Exterior
The Grosvenor Hotel London - Fitness Centre
Fitness Centre
The Grosvenor Hotel London - The Brasserie at The Grosvenor
The Brasserie at The Grosvenor
The Grosvenor Hotel London - The Brasserie at The Grosvenor
The Brasserie at The Grosvenor
The Grosvenor Hotel London - The Brasserie at The Grosvenor
The Brasserie at The Grosvenor
The Grosvenor Hotel London - The Brasserie at The Grosvenor
The Brasserie at The Grosvenor
The Grosvenor Hotel London - The Brasserie at The Grosvenor
The Brasserie at The Grosvenor
The Grosvenor Hotel London - Grand Imperial Restaurant
Grand Imperial Restaurant
The Grosvenor Hotel London - Grand Imperial Restaurant
Grand Imperial Restaurant
The Grosvenor Hotel London - Restaurant
Restaurant
The Grosvenor Hotel London - Restaurant
Restaurant
The Grosvenor Hotel London - Food and Beverages
Food and Beverages
The Grosvenor Hotel London - Food and Beverages
Food and Beverages
The Grosvenor Hotel London - Food and Beverages
Food and Beverages
The Grosvenor Hotel London - Executive Lounge
Executive Lounge
The Grosvenor Hotel London - Reunion Champagne & Cocktail Bar
Reunion Champagne & Cocktail Bar
The Grosvenor Hotel London - The Reunion Bar
The Reunion Bar
The Grosvenor Hotel London - Reunion Bar
Reunion Bar
The Grosvenor Hotel London - The Lounge
The Lounge
The Grosvenor Hotel London - Reception
Reception
The Grosvenor Hotel London - Reception
Reception
The Grosvenor Hotel London - Lobby
Lobby
The Grosvenor Hotel London - The Lounge
The Lounge
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Interior
Interior
The Grosvenor Hotel London - Meeting Room
Meeting Room
The Grosvenor Hotel London - Meeting Room
Meeting Room
The Grosvenor Hotel London - Meeting Room
Meeting Room
The Grosvenor Hotel London - Meeting Room
Meeting Room
The Grosvenor Hotel London - Meeting Room
Meeting Room
Features of The Grosvenor Hotel
Facilities

24-hour front desk

24-hour room service

bar

business center

car hire

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

tours

  
Sports and Recreation

fitness center

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Languages Spoken

English

Hungarian

Italian

Lithuanian

Russian

Spanish

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The Grosvenor Hotel is housed in an A-listed building dating back to 1862. Now the building has been restored to its stunning original features. Since the hotel is situated in a convenient location near many of London's landmarks, you will have the ease of getting around. The hotel maintains its elegant Victorian architecture and character while offering all the modern comforts of a luxury hotel. All bedrooms are refurbished and offer a quiet, spacious, and comfortable retreat for exhausted guests after a long day of exploring London. The Brasserie bar and restaurant, which is open all day, is a great place for casual meetings. The Grosvenor Hotel also has a chic champagne and cocktail bar which is a popular venue in the area. The Grosvenor Hotel is housed in an A-listed building dating back to 1862. Now the building has been ... see more
When booking more than 10 rooms, different policies and additional supplements may apply.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Must use an extra bed

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
03:00PM

Check-Out Until
12:00AM

Internet Usage Fee
0 GBP

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
7

Number of Restaurants
2

Number of Rooms
345

Time to Airport (Minutes)
25

Year Hotel Built
1862

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.3

based on
236 reviews

Value for Money
7.6
Location
9.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (236)
Sort by:
Irene D. Couples United States of America, May 17, 2015
dissapointement don't recommend

the hot chocolate, location, lobby decoration
4.3
Unpleasent. I arrived late to check in with my spouse to discover they gave me a tiny room with 1 twin bed. I didn't even know a room with a 1 twin bed existed. Dont even get me started on the tiny restroom. I spoke to the supervisor "Said" and he wasnt very nice. My way or no way attitude. Not customer friendly. The hot water doesn't work well. When you shower all of a sudden a lot of cold water. It gave our trip a bad start and after exploring London I discovered plenty of better hotels with better location that are a lot more professional and friendly. this hotel doesn't deliver in customer satisfaction due to mediocre staff and in comfort due to tiny rooms located at at 10 to 15 minute walk from lobby. (West wing)
Chin H. Couples Singapore, May 5, 2015
Good & Bad

1) Near Tube Station 2) Near attractions 3) Good Chinese Restaurant
5.7
Crowded with people upon check-in. Took some time. Room was far away in another wing of the hotel. Sent in Laundry but wasn't done for 3 days. Reason is they overlook and Sunday wasn't able to do so. Room wasn't tidy and clean properly. Good point is the hotel's basement is the Tube Station and is near attractions like Buckingham Palace and Hype Park.
Daniel O. Solo travelers United Kingdom, May 2, 2015
Great location if you need to be around London Vic

location, breakfast, staff
8
I booked this hotel for it's proximity to both London Victoria station (30 second walk) and the UK passport office (10 minute walk), room was small (as you'd expect in central london) but comfortable, staff were great and very helpful, breakfast was decent... all in all it worked out well..
David G. Couples Thailand, April 17, 2015
Great location. Good quality and good price

Location. Vip bar for breakfast and drinks
8.7
Great locations close to Victoria tube and walking distance to Buckingham Palace and easy access to main areas of London such as london eye, harrods and easy taxis / underground to other parts. For the rate I think the hotel represents excellent value and easily 4 star hote of not 5.
Philip N. Couples United Kingdom, April 11, 2015
very good location

location
7
We booked this hotel because of its location in Central London and its easy access to pretty much anyway. It is accessible directly from Victoria Station and is close to major sights and entertainment. It is however not worthy of a 4-star rating. It is clean and comfortable and the room are of a good size for London standards but overpriced nevertheless. Staff on reception are friendly and helpful and there is a Brasserie and restaurant on site. We didn't try the restaurant but the service in the Brasserie was disappointing. It was slow and laboured and the staff are lacking in attentiveness. Food was fine but overall experience was marred by poor service. Unfortunately this seems to be symptomatic of restaurants in the UK where the concept of service is largely lacking. It was a convenient place to stay for our purposes and we will probably stay again - largely because of the convenience factor.
Man H. Business travelers Hong Kong, March 31, 2015
Good services at excellent location

Locate next to train and tube interchange station
8.7
Charles B. Groups Bermuda, February 27, 2015
I love this hotel

The room are very nice food is very good and the staff are very nice to you.
10
Very nice as all ways.
Rita B. Business travelers Lebanon, February 17, 2015
Wonderful location!

The location was perfect, just in the center of everything. The staff were professional and helpful.
9
I had a wonderful 9 days stay at the holel. The staff were professional, very well trained and so helpful. Although I have a small thing to raise. One morning I called the room service at 11:30 am to order breakfast to my room, they apologized saying that the breakfast was till 11 and by this they were unable to fulfill my request. Such an answer was unacceptable; to my knowledge you can order anything u like, at what time u like when it comes to room service.
Racquel M. Business travelers Philippines, February 12, 2015
Epic fail room service

Location, location, location
5.3
Our experience was unpleasant. We expected more than what we get. The only thing that was good was the location. Room service needs to be improved and phone system needs to be upgraded. Room are smaller than expected. Will not come back to stay.
Ming Z. Business travelers China, February 1, 2015
Underated

breakfast, the soft bed and luxury lobby
10
I was in london for business trip and I need an accormodation close to the victoria station and it is easy for my to go back to my Uni which is in Kent.
< Previous page 1 - 10 of 236 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Buckingham Palace
  • Central London
  • The Big Bus Company
  • The Queen's Gallery
  • House of Parliament


Directions
Getting to the Gatwick Airport from the hotel is simple. Take the Gatwick Express from Victoria station. The journey is approximately 30 minutes long. For Heathrow Airport, take the flightline bus from outside the Grosvenor Hotel.

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Customers like this hotel for:
Nearest transport:
  • Victoria Railway Station (0.1 Km / 2 min walk)
Area recommended for:
  • business
  • culture
  • restaurants
Distance to airport:
  • London City Airport (13.8 Km)
  • London Heathrow Airport (21.4 Km)
Customer comments:
  • "Clean & comfortable" , "Good service " , "Nice rooms"
Top attractions in the area:
  • Victoria London (0.1 Km / 2 min walk)
  • Victoria Palace Theatre (0.2 Km / 3 min walk)
  • Buckingham Palace (0.7 Km / 9 min walk)
  • Harvey Nichols Department Store (1.2 Km / 15 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


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