Very good 7.0
Based on 2213 reviews

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About The Gurney Resort Hotel & Residence

Description

Nestled in the heart of Gurney Drive, The Gurney Resort Hotel & Residence is an ideal spot from which to discover Penang. Only 30 minutes or 25km away, this 4-star hotel can be easily accessed from the Penang International Airport. As The Gurney Resort Hotel & Residence is located in the heart of Georgetown, close to the central business district, guests can find easy access to the city's attractions and landmarks, such as Gurney Plaza, Gurney Paragon, Gurney Drive Hawker Center, Penang Baptist Church, the famous Batu Ferringhi, Fort Cornwallis, Penang Hill, and Kek Lok Si. The Gurney Resort Hotel & Residence offers impeccable service and all the essential amenities needed to invigorate travelers. To name a few of the hotel's facilities, there is a poolside bar, smoking area, 24-hour room service, tours, and a restaurant. At night, guests can also find the fantastic scene of the city’s colorful lightings at the hawker centers combined with an unforgettable dining experience with many tasty local dishes. Step into one of 259 suites and escape the stresses of the day with a wide range of amenities such as ironing facilities, an in-room safe, mini bar, refrigerator, and complimentary bottled water. The Gurney Resort Hotel & Residence also features a range of business and recreational facilities to invigorate all travelers. Whatever the reason for visiting Penang, The Gurney Resort Hotel & Residence is the perfect venue for an exhilarating and exciting break away for all leisure and business travelers.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • dart board
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • restaurant [halal]

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • postal service
  • express check-in/check-out
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

  • Minimum age of guests is: 21 year(s).
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 23 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 36
Number of Restaurants: 1
Number of Rooms : 259
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2000
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.6
  • Location 8.0
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for Money 6.8
  • Food/Dining 6.4

LUP L.
Singapore
July 24, 2016
Poor hotel
The whole hotel no wine opener. Sad

Edwin S.
Malaysia
July 24, 2016
Value for Money
PLEASANT CHECK-IN STAFF, FREE PARKING AND EXCELLENT LOCATION!

DEVYANA T.
Indonesia
July 22, 2016
Its all good
I was booked this hotel for my parents. They were satisfied with the room

Lena D.
Malaysia
July 22, 2016
Great 1 night stay
Back again 2nd time in a period of a month for business proceedings. Reception was great as ever accepting a package of document before our arrival. Hotel is condition is graceful with its age.

lim M.
Malaysia
July 22, 2016
Overall ok
Consider good

Jameshin A.
Indonesia
July 21, 2016
Pleasant stay
Good location & great swimming pool for kids.

Siti M.
Malaysia
July 21, 2016
Great view and friendly staffs
Stay at level 32. Room with partial view. Has a great time chilling at level 7 Recreation area. Also easy to go eat. Just go downstairs. There are several restaurants on the ground floor.

Chee M.
Singapore
July 21, 2016
The Gurney Resort Hotel
Good location. All rooms have half sea view. Food within walking distance.

pui B.
Malaysia
July 19, 2016
room view is good
room view is good

Anusha V.
Malaysia
July 18, 2016
Good location, dated hotel rooms and faulty appliances
The hotel's location is it's strongest point, and generally most of the staff are pleasant and helpful. However the rooms are dated and many require a fair amount of work to make it respectable. It was my first stay here and I went through a total of 4 rooms as the air-conditioning was not working in all the said rooms. Very frustrating that although the first call was made at approximately 2pm, we reached a solution only at 10.30pm that night.


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