The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - Show map

Very good 7.9
Based on 575 reviews

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About The Hanoi Club Hotel & Lake Palais Residences


Situated on the banks of Hanoi’s largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property provides professional service in a relaxing atmosphere with a long list of facilities which include a fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid’s Club, and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-togethers. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and a kid-friendly environment, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer
  • Bicycle rental

Things to do, ways to relax

  • Mini golf course
  • Badminton court(s)
  • Hot tub
  • Casino
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Squash court(s)
  • Tours
  • Steamroom
  • Karaoke

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • front desk [24-hour]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Lockers
  • Check-in [24-hour]

For the kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Vietnamese
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Children under 6 years old stay for free if using existing bedding.

Children 6 years and over are considered as adults.

Baby cot is available at no additional charge.

  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40-60 USD
Check-Out Until: 12:00PM
Distance from City Center: 4 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 128
Reception Open Until: 00:00AM
Room Voltage: 220
Time to Airport (Minutes): 40
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 8.4
  • Facilities 8.2
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
Sort by

August 21, 2016
I keep coming back...
I have stayed at the hotel on and off for weeks and I would strongly recommend it. Great place and staff, great gym, swimming pool and view.

Dean I.
United States
August 18, 2016
Good experience
Feel this hotel is underrated. It was very clean. The cost was great. It had a big pool and tennis courts. You can also hit golf bals into the lake. I did not eat here so I can't comment

achouri A.
August 18, 2016
Far from the chaos of downtown. Friendly staff. Clean swimming pool but the water was too warm. Fitness room was ok but treadmill should be renew asap.

August 06, 2016
Good value for money with a beautiful view
So far, I've spent about 10 days at the hotel, on and off. After a few days, I felt so comfortable that I made it my base in Hanoi for a while. The hotel is not located in a touristy area, but it is a short taxi ride away from a number of attractions around. It has a beautiful view of the west lake, great gym and swimming pool, polite and very helpful staff, good food, and beautiful and comfortable rooms. I would strongly recommend it; so much so, that I have not left the hotel yet and I am still using it as my base.

Goh H.
August 01, 2016
Comfortable stay
Stayed here before. Loved the view of West lake from this hotel. This is the main selling point of this hotel. Forget the suite rooms or rooms with city view. This meant the view is blocked by the adjacent building across the road, and the window curtain is drawn at all times. I booked the suite room, then changed to the room with partial lake view and tennis court. Very exclusive hotel, quiet. check in and check out was a breeze. Staff were friendly. Breakfast spread very Japanese, with some international spread. Room was comfortable. If you like, you can enjoy swimming and view of West Lake, or just sit around seeping beer. To get to the nearby old quarter, needed to take taxi. The popular 6 degree roof top restaurant was nearby and walkable.

Phiangphor N.
July 27, 2016
Nice hotel and valuable money
Nice room clean and staff helpful

Nguyen T.
July 20, 2016
Nice facility
Swimming pool with great view to the west lake of Hanoi

chris O.
July 10, 2016
Nice hotel
Nice hotel, friendly staff, great golf driving range

Quang D.
June 28, 2016

Suzanne V.
United Kingdom
June 20, 2016
Very dirty
Checking in staff was unhelpful . There were dead insects in the pool. In the breakfast room there were dead insects on serving plates and chairs were unclean


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