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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam

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About The Hanoi Club Hotel & Lake Palais Residences


Situated on the banks of Hanoi’s largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property provides professional service in a relaxing atmosphere with a long list of facilities which include a fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid’s Club, and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-togethers. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and a kid-friendly environment, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Land sports

  • badminton court
  • golf course (on site)
  • tennis courts
  • squash courts

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • casino
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Vietnamese
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Children under 6 years old stay for free if using existing bedding.

Children 6 years and over are considered as adults.

Baby cot is available at no additional charge.

  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40-60 USD
Check-Out Until: 12:00PM
Distance from City Center: 4 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 128
Reception Open Until: 00:00AM
Room Voltage: 220
Time to Airport (Minutes): 40
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Important notice

From July 1, 2015 to June 30, 2016, citizens of Britain, Germany, France, Spain and Italy are exempt from Vietnam visa.
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Recent traveler reviews

Filter by traveler type
All reviews (556)

Business travelers (238)

Couples (174)

Solo travelers (76)

Families with young children (24)

Families with older children (24)

Groups (20)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.2 Per A.
April 15, 2016
Good value for money
Good value for money

9.6 Michael O.
New Zealand
March 15, 2016
A 'SIGNATURE' Stay with professional and friendly
A cosy room with the spacious surrounds of the hotel -the restaurant looking out over the swimming pool and the golf practice strip to the West Lake. A nice stroll around the lakeside past the fishermen/women, the caged birds and the eagle with the clipped wings to a quality cafe, some street stalls and a local temple. The ambience of a Monte Carlo resort of yesteryears with a modern take. A taxi queue and an ATM at the front of the hotel. Alas, few restaurants and street food stalls for Western preferences. The staff throughout seemed genuine and friendly while professional at the same time. The quality of the hotel restaurant more than suffices. PS. Mr. Ajay, please double check the authenticity of the restaurant curries!!! Cam on! Michael Ocean Hoi An/New Zealand

9.2 Alexey M.
February 24, 2016
Good location good stuff and clean facilities
Good location good stuff and clean facilities

7.7 Man W.
Hong Kong
February 05, 2016
Staff are good attitude.
Good location, Staff are nice, Room is clean and comfort

8.7 Heather M.
United States of America
February 05, 2016
Lovely spot
Value, service, comfort
Good. The space could use s renovation, the golf area has loads of employed but very old rental clubs and mats at the driving range, food was meh. Service was good and room was very comfortable.

3.7 Tony L.
United States of America
January 28, 2016
I have reviewed this hotel in the past
Staff, location and breakfast

7.7 Sy W.
Hong Kong
January 22, 2016
cosy and relax hotel
gd lake view, at center of city, gd gym rm

8.7 Daphne W.
January 18, 2016
Will book again...
Location, view and service

8.3 Raymond T.
January 18, 2016
Hanoi Visit
Clean, Comfortable and Good View of the lake
Good stay but a little difficult to find. Some Taxi drivers don't know the place. You need to have a map or exact address of the Hotel.

7 Jennifer C.
United Kingdom
January 15, 2016
Functional, nothing special
Proximity to meetings
The hotel is nothing special. Smallish sized room, slightly faded and grubby, but OK. Very comfrotable bed. Soulless restaurant with OK food. Friendly staff.