Back to hotel info

The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - Show map

Very good 7.9
Based on 575 reviews

Recent customer comments

Filter by traveler type
Very good



based on 575 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
Sort by

Rabita J.
Singapore
June 15, 2014
Beautiful view of the West Lake, Very relaxing
Quiet, Relaxing, Clean
Impeccable! The view of the lake was a sight to behold each morning and evening. Very relaxing.

Soom W.
Malaysia
June 12, 2014
ok
location

Seolhun C.
South Korea
June 12, 2014
Calm, peaceful, friendly staffs
Room condition, Breakfast, staffs
Only good thing is that Hanoi is very noisy city with a lot of motorbikes that surrounded by all the time, but, staying in the room, i have never been bothered by any noise.

Tan T.
Singapore
June 05, 2014
perfect for a break
clean, nice room, quiet
As i was ending my 2 weeks trip and have been staying in backpackers hostels for the past 2 weeks, i booked a room here. The location is by west lake, where views are lovely during sunset. but other than that, this should be a business hotel as there is not much to do around this area. you need about a 10-15mins taxi ride to old quarters. Room is clean and huge, bed is comfortable, bathroom is well-maintained. The hotel got a nice swimming pool, great jacuzzi, sanua, and steamroom, and as guests, i was able to enjoy it to the fullest. Stay here, if you are in hanoi for business, or with family, other than that i will not recommend for young people who wants to see the country.

Shanty T.
Philippines
June 02, 2014
Great hotel staffs they are hospitable.
1) Hotel Staff 2)Room Service is good 3) City Area hotel
I highly recommend this hotel. My 3 nights of stay in hotel was awesome. The hotel staffs are hospitable and have a good attitude. They have a good customer service. The place is near the city area and it is not hassle to go outside to see some tourist attractions as it is near to the city area. The room is nice and good. Very relaxing place to stay. I would probably come back here when I plan to visit Hanoi again.

Arichaya N.
Thailand
May 31, 2014
Comfortable room, clean and good staff service
Location, Room, Clean
I useually stay here every time once I have a businees trip in Hanoi and other nearby towns. The hotel is good, big and clean room. CLose to big lake of Hanoi. But this time the breakfast is not good as usual, less than ever and not quite a good taste

Chee L.
Singapore
May 28, 2014
A hotel as usual without surprise
Swimming pool, lake view and fitness centre

Somchai T.
Thailand
May 26, 2014
good for business trip and holiday
hotel room, friendly staff, sport club

Hua L.
Taiwan
May 25, 2014
good location as at lake side and many facilities
golf practic range,swim pool and gym
wonderful experience as one week stay here i can swim n walk around lake side at this hotel

Tohru B.
Japan
May 24, 2014
Valuable hotel
clean room, kind staffs and good location
Well equiped and valuable hotel