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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam

Very good 7.9
Based on 564 reviews

Recent customer comments

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Very good

based on 564 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.2

9 Ian D.
April 14, 2014
Friendly and well trained staff. Very good value
1. Quiet location away from bustle of Hanoi central but only A$5 by taxi. 2. Well appointed 'extras'. driving range and VG swimming pool. 3. Friendly and well trained staff.
We were pleased with the service and the room condition / quality. VG value for money.

8 Kok C.
April 07, 2014
Great food and drinks are cheap
Food, Cleaniness, Big room

7.7 Angie L.
March 30, 2014
Room with a semi-lake view
well equipped gym, free stable wifi, big room
The staff were friendly and helpful and spoke really good English. They have free wifi almost everywhere within the hotel and that was really useful. The room is clean and comfortable, but I find it strange that shampoo is not provided for a hotel like this.

9.3 Patrick S.
March 26, 2014
Very nice stay at Hotal Hanoi Club
friendly service and staff, clean rooms, convenient location

8 Tohru B.
March 23, 2014
Valuable hotel
Comfort room, good breakfast & central location of city
I would like to stay again if I have chance to visit Hanoi again.

6 Stewart D.
March 20, 2014
Location is great
Location, lake view and the pool

9.3 Aneta N.
March 19, 2014
Excellent hotel for business trips
absolutely comfortable and spacious room, excellent location, excellent service
Very pleased from my stay at the hotel. The room was with an original arrangement and great view. Very spacious and comfortable.

6.3 Lim L.
March 11, 2014
Nice & Pleasant
Quiet, Beautiful Scenery, Nice Golf Range
Heard it is the 1st big hotel in Hanoi. The reception wasn't impressive, just a small counter with about 2-3 staffs, but the room was fantastics. Recommended for honeymoon & family activities. They have Golf Range, nice swimming pools & kids playground. Local restaurant are within walking distance and you can find nice restaurant by the lake or even on the lake.

4 lee T.
March 04, 2014
not suitable for business traveller
location location location
The hotel refuse to give light card and deliberately control the room temperature at 25. Such kind of act to save electricity is very much unappreciated. they will give all kind of silly excuse. But somehow I stay for 3 times already so I can confirm its their deliberate act . Very pity. Such a waste . 4 hotel with a 1 star thinking

6 Gary C.
March 04, 2014
comfortable room
comfortable room,fast wifi and nice breakfast
Location is a little out of the way and approx. 30 mins to city center. the room is very big and comfortable. Wifi is good and breakfast was good. It is quite close to airport but there are some eateries just outside the hotel that are quite nice. overall stay was good