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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 575 reviews

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Very good



based on 575 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.2
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Angie L. from Singapore
Business travelers
Stayed 2 nights in March 2014
Room with a semi-lake view
well equipped gym, free stable wifi, big room
The staff were friendly and helpful and spoke really good English. They have free wifi almost everywhere within the hotel and that was really useful. The room is clean and comfortable, but I find it strange that shampoo is not provided for a hotel like this.
Reviewed March 30, 2014

Patrick S. from Germany
Business travelers
Stayed 5 nights in March 2014
Very nice stay at Hotal Hanoi Club
friendly service and staff, clean rooms, convenient location
Reviewed March 26, 2014

Tohru B. from Japan
Business travelers
Stayed one night in March 2014
Valuable hotel
Comfort room, good breakfast & central location of city
I would like to stay again if I have chance to visit Hanoi again.
Reviewed March 23, 2014

Stewart D. from Australia
Business travelers
Stayed 3 nights in March 2014
Location is great
Location, lake view and the pool
Reviewed March 20, 2014

Aneta N. from Belgium
Business travelers
Stayed 3 nights in March 2014
Excellent hotel for business trips
absolutely comfortable and spacious room, excellent location, excellent service
Very pleased from my stay at the hotel. The room was with an original arrangement and great view. Very spacious and comfortable.
Reviewed March 19, 2014

Lim L. from Singapore
Business travelers
Stayed 2 nights in March 2014
Nice & Pleasant
Quiet, Beautiful Scenery, Nice Golf Range
Heard it is the 1st big hotel in Hanoi. The reception wasn't impressive, just a small counter with about 2-3 staffs, but the room was fantastics. Recommended for honeymoon & family activities. They have Golf Range, nice swimming pools & kids playground. Local restaurant are within walking distance and you can find nice restaurant by the lake or even on the lake.
Reviewed March 11, 2014

lee T. from Singapore
Business travelers
Stayed 2 nights in February 2014
not suitable for business traveller
location location location
The hotel refuse to give light card and deliberately control the room temperature at 25. Such kind of act to save electricity is very much unappreciated. they will give all kind of silly excuse. But somehow I stay for 3 times already so I can confirm its their deliberate act . Very pity. Such a waste . 4 hotel with a 1 star thinking
Reviewed March 04, 2014

Gary C. from Singapore
Business travelers
Stayed one night in February 2014
comfortable room
comfortable room,fast wifi and nice breakfast
Location is a little out of the way and approx. 30 mins to city center. the room is very big and comfortable. Wifi is good and breakfast was good. It is quite close to airport but there are some eateries just outside the hotel that are quite nice. overall stay was good
Reviewed March 04, 2014

Chan C. from Malaysia
Business travelers
Stayed 3 nights in February 2014
Great and relaxing stay
Good facilities, Clean, Quiet surroundings
Good and very responsive/ attentive staffs. Clean and comfortable stay
Reviewed March 03, 2014

Phibbie A. from Philippines
Families with older children
Stayed 3 nights in February 2014
nice hotel value for money
good breakfast; very cheap, nice golf
The hotel is quite good for the price. there is value for money. The location is not that good but the breakfast is great. And the staff knows how to speak english
Reviewed February 28, 2014