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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam (Show on map)

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The Hanoi Club Hotel & Lake Palais Residences Hanoi - Hotel Exterior The Hanoi Club Hotel & Lake Palais Residences Hanoi - Meeting Room The Hanoi Club Hotel & Lake Palais Residences Hanoi - Pool Terrace The Hanoi Club Hotel & Lake Palais Residences Hanoi - Pool Terrace The Hanoi Club Hotel & Lake Palais Residences Hanoi - Golf Driving Range The Hanoi Club Hotel & Lake Palais Residences Hanoi - Front Office Department The Hanoi Club Hotel & Lake Palais Residences Hanoi - Guest Room The Hanoi Club Hotel & Lake Palais Residences Hanoi - Interior The Hanoi Club Hotel & Lake Palais Residences Hanoi - Interior The Hanoi Club Hotel & Lake Palais Residences Hanoi - Interior The Hanoi Club Hotel & Lake Palais Residences Hanoi - Interior The Hanoi Club Hotel & Lake Palais Residences Hanoi - Interior
Area: Tay Ho District Number of Rooms: 128
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Recent customer reviews

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Very Good

7.9

from 499 reviews

Value for Money
7.9
Location
7.7
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.2
All reviews (499)
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Syed N. Couples Singapore, November 16, 2012
location

like the tours
10
this is the first time that i have been to Hanoi was very impressed with the hotel, very relax and would definately want to stay here again. i join the tour and went to halong bay the reception is very very helpful and my only regret is that i only stay here for 3 days and not more would defaintely want to stay here again
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Katty H. Solo travelers Belgium, November 11, 2012
Staff allways ready to help!

Swimming pool and rooms
7.7
Nice hotel, 20 minutes walk to ho chi minh mauseleum, 10 to 15 minutes with taxi to old quarter
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Martin B. Business travelers Germany, November 9, 2012
Beatifull Hotel at perfect location

good standard
8
The hotel is located at the center of Hanoi with beautifull view to the lake. Food, Service and outside restaurants are very nice and you can relax well. Wifi is available and Airport and other Taxiservice as well. It's a very nice stay at that hotel.
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John M. Business travelers United Kingdom, November 9, 2012
Good value hotel with very helpful staff

Comfortable, well furnished rooms, with good internet links
9
A very enjoyable stay. Hanoi is a fascinating City, with many interesting tourist attractions most of which are in easy reach from the Hanoi Club. The Club provides a very nice "oasis of calm" in what is otherwise a chaotic and sometimes noisy city. Staff very helpful, e.g. when a taxi was late arriving they dealt with it efficiently and got the fare reduced.
Sightseeing/Attractions Tip: Watch out for the taxis taking you very roundabout routes and thereby over-charging you. The hotel will help find reputable firms - stick with those.
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Vatanya M. Business travelers Thailand, November 6, 2012
Nice View over the bay

Clean and Nice
5.7
It was great. I had a good time there. But staffs have very poor in English. It was difficult to order food in the restaurant because they didn't understand. It took so long time until we got what we want.
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Peter W. Solo travelers Australia, October 30, 2012
Location & rooms great for business

I was upgraded to a top class room, excellent
8
my stay was to attend an international social cross country running event, the welcome party was held here on the first night of the event and the whole pool yard area was set up with tables for 250 people, very well catered for, food was plentiful and of great quality. my room was excellent, clean, all facilities worked well. the breakfast was also very good. one issue which seems to be hanoi wide is that the taxi drivers don't seem to know the city too well, even after discussions with the concierge. other than that, quite ok.
Sightseeing/Attractions Tip: Would suit business travelers or those on a packaged tour, as the town centre and main attractions are beyond walking distance.
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Prasit C. Business travelers Thailand, October 24, 2012
Good lake view.

Near lake. Sports club
7.7
Can see lake view. The staffs gave good services and were friendly. A bit far from city. Can walk to the lake area and the temple by the lake. Near hotel hv good street food, pho , noodle etc. i got a room near tennis court, and asked them to change room but got rejected.
Sightseeing/Attractions Tip: Lake ho tay. Chinese temple.
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Paul Y. Couples Australia, October 16, 2012
Great hotel away from the bustle of old quarter

Position
8.7
Only $4 cab from old quarter but a very peaceful hotel with great facilities.
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Amos L. Solo travelers Singapore, October 5, 2012
hotel of activities, nice interior and at the edge

beautiful in the night as it is at the edge of a lake
8
popular among golfers. like the interior. staff very friendly. nicely located at the lake, enjoy the view.
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Kerri H. Solo travelers Australia, October 5, 2012
Was amazed on Arrival

This hotel has everything
10
on arrival was amazed by how big the hotel is. the hanoi club is located on the river. is very central to everything. i was given a warm welcome by staff and they were very helpful with information on what to do and where to visit. so many sporting options available, golf swimming squash gym child minding just to mention a few even a swimming instuctor for the kids. the rooms are very very nice with good views of the city or river. loved the bed and pillows and very clean. i would deffinatley reccomend staying here,you can take a walk from the hotel right around the river along the promenade. really liked the street food around the hotel as well. will be back. value for money.
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Customer Reviews - The Hanoi Club Hotel & Lake Palais Residences, Hanoi

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