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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - Show map

Very good 7.9
Based on 575 reviews

Recent customer comments

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Very good

based on 575 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
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Raymond T.
January 18, 2016
Hanoi Visit
Clean, Comfortable and Good View of the lake
Good stay but a little difficult to find. Some Taxi drivers don't know the place. You need to have a map or exact address of the Hotel.

Daphne W.
January 18, 2016
Will book again...
Location, view and service

Jennifer C.
United Kingdom
January 15, 2016
Functional, nothing special
Proximity to meetings
The hotel is nothing special. Smallish sized room, slightly faded and grubby, but OK. Very comfrotable bed. Soulless restaurant with OK food. Friendly staff.

Swee H.
January 06, 2016
Location at west lake, facilities and great food
We are disappointed because they want to charge additional for the kids above 6 years old. We did not requested for extra bed, it shall not apply any additional charges.

Alexander C.
United Kingdom
January 04, 2016
A Hanoi hotel which is a calm oasis
The 3 best things were the rooms, service and location in Hanoi.
The Han

Abhijit D.
December 30, 2015
It a no nonsense stay
clean, consistent, polite

Judy T.
December 26, 2015
Good food, good service, clean and spacious room.
Staff has no problem speaking English and some can even speak Chinese. Breakfast is good, room is good!
I will come back again.

Michelle T.
December 13, 2015
Recommended for 4 star hotel at affordable price
Facilities such as gym and pool, location next to the lake and clean and polished decor
The hotel is very well maintained. Not a fan of the food at the deli.

Enzo F.
December 07, 2015
Bussines trip
Lake View, Golf driving range, location
The staff is helpful and friendly. The rooms are clean and well maintained. The lo location is very quiet so no traffic noise etc. Next time I'm in Hnoi I will go back to this place.

Johnathan P.
United Kingdom
November 26, 2015
Hanoi trip
Staff, cleanliness of hotel, good size room
My weekend stay at the hotel was rather pleasant. Checked in quite late on a Friday night and both concierge and receptionstaff were very friendly. Room was a good size and clean. Nice view from the pool overlooking the lake. The breakfast during my stay was average. A little bit of variety. Located around 15 minutes away to the centre of Hanoi. I would stay here again if I were to visit Hanoi in the future.