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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam

Very good 7.9
Based on 564 reviews

Recent customer comments

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Very good



based on 564 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.2

6.7 Erika T.
Indonesia
September 18, 2015
a bit far from old quarter, clean hotel
clean, good facilities, good staff
The hotel was a bit far from old quarter and hanoi is not really walking friendly, so have to catch taxi everytime. Taxi can be a bit expensive because hanoi taxi is a bit dodgy (meter running extra fast/taxi drive takes you the long way) Breakfast was ok, not many selection available. they have a driving range where you could hit golf balls into the lake, that was really good. We got upgraded to studio room which is really spacious.

8.7 Phiangphor N.
Thailand
September 03, 2015
nice hotel good location
clean room, good location and good valuable
Stay this hotel for business trip. It very nice hotel and clean

6.7 Tran L.
Vietnam
September 03, 2015
It's ok to stay here, good price
price, location & clean

8.3 Stacey G.
New Zealand
August 31, 2015
We weren't given free breakfast
Friendliness of hotel staff, view from the room
It would have been better if breakfast was included. When it says free breakfast it should come standard. You shouldn't have to select it when you book online. Very disappointing

6.3 Yvette M.
Australia
August 28, 2015
Great for a quick stop
bed and view
not too bad, language barrier but that's to be expected. We had a pleasant stay!

8.7 Siang T.
Australia
August 25, 2015
Westlake serenity
location, comfort and staff
the signature room was amazingly comfortable for a 4 star hotel. Staff were very helpful and made our 4 night stay very enjoyable

7.7 Jessica P.
Singapore
August 11, 2015
The staff were very friendly and helpful
Pool view, staff, room facilities

6 Goh H.
Singapore
August 03, 2015
First time stay at this hotel
Comfortable room, large bed
This is my first time stay in this hotel. Will be impressed by the West lake view if you stayed at their signature room. Otherwise, I got a deluxe room facing the tennis court and a bit noisy. For golfers, bring your club for to drive some golf balls into the lake. The restaurant staff however lack some smile.

8 Syed A.
Singapore
July 29, 2015
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7.3 David L.
Canada
July 24, 2015
Good Propert That Should be Great
Rooms, Location , Facilities
Rooms were spacious bed comfortable! Gym was filthy equipment sticky! Breakfast disappointing for the cost!