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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - Show map

Very good 7.9
Based on 575 reviews

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Very good

based on 575 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.2
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Tran L.
September 03, 2015
It's ok to stay here, good price
price, location & clean

Stacey G.
New Zealand
August 31, 2015
We weren't given free breakfast
Friendliness of hotel staff, view from the room
It would have been better if breakfast was included. When it says free breakfast it should come standard. You shouldn't have to select it when you book online. Very disappointing

Yvette M.
August 28, 2015
Great for a quick stop
bed and view
not too bad, language barrier but that's to be expected. We had a pleasant stay!

Siang T.
August 25, 2015
Westlake serenity
location, comfort and staff
the signature room was amazingly comfortable for a 4 star hotel. Staff were very helpful and made our 4 night stay very enjoyable

Jessica P.
August 11, 2015
The staff were very friendly and helpful
Pool view, staff, room facilities

Goh H.
August 03, 2015
First time stay at this hotel
Comfortable room, large bed
This is my first time stay in this hotel. Will be impressed by the West lake view if you stayed at their signature room. Otherwise, I got a deluxe room facing the tennis court and a bit noisy. For golfers, bring your club for to drive some golf balls into the lake. The restaurant staff however lack some smile.

Syed A.
July 29, 2015
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David L.
July 24, 2015
Good Propert That Should be Great
Rooms, Location , Facilities
Rooms were spacious bed comfortable! Gym was filthy equipment sticky! Breakfast disappointing for the cost!

Neo K.
July 21, 2015
Clean , Quiet , Nice room type
Nice helpful staff , clean room , good location , great view , many room type selection
Stay is always pleasant and have stayed here many times and in fact everytime.

Thu T.
July 13, 2015
value for money
The price is cheaper compared to closeby hotels. Sport facilities are good