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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District Number of Rooms: 128
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
479 reviews

Value for Money
7.9
Location
7.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.2
All reviews (479)
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Aneta N. Business travelers Belgium, March 14, 2014
Excellent hotel for business trips

absolutely comfortable and spacious room, excellent location, excellent service
9.3
Very pleased from my stay at the hotel. The room was with an original arrangement and great view. Very spacious and comfortable.
Lim W. Business travelers Singapore, March 8, 2014
Nice & Pleasant

Quiet, Beautiful Scenery, Nice Golf Range
6.3
Heard it is the 1st big hotel in Hanoi. The reception wasn't impressive, just a small counter with about 2-3 staffs, but the room was fantastics. Recommended for honeymoon & family activities. They have Golf Range, nice swimming pools & kids playground. Local restaurant are within walking distance and you can find nice restaurant by the lake or even on the lake.
Soom P. Business travelers Malaysia, March 7, 2014
ok

location
6
Lee T. Business travelers Singapore, March 1, 2014
not suitable for business traveller

location location location
4
The hotel refuse to give light card and deliberately control the room temperature at 25. Such kind of act to save electricity is very much unappreciated. they will give all kind of silly excuse. But somehow I stay for 3 times already so I can confirm its their deliberate act . Very pity. Such a waste . 4 hotel with a 1 star thinking
Gary C. Business travelers Singapore, February 28, 2014
comfortable room

comfortable room,fast wifi and nice breakfast
6
Location is a little out of the way and approx. 30 mins to city center. the room is very big and comfortable. Wifi is good and breakfast was good. It is quite close to airport but there are some eateries just outside the hotel that are quite nice. overall stay was good
Chan C. Business travelers Malaysia, February 27, 2014
Great and relaxing stay

Good facilities, Clean, Quiet surroundings
6.7
Good and very responsive/ attentive staffs. Clean and comfortable stay
David H. Couples Canada, February 25, 2014
business location

clean rooms, quiet, good beds
6.3
This is a business location. If you are wanting to see old Hanoi, it is not a good location. Hotel charged us to get a few squares of butter when trying to enjoy a local bakery.
Phibbie M. Families with older children Philippines, February 18, 2014
nice hotel value for money

good breakfast; very cheap, nice golf
7.7
The hotel is quite good for the price. there is value for money. The location is not that good but the breakfast is great. And the staff knows how to speak english
Adrian S. Business travelers Malaysia, February 12, 2014
Great value for money but far from city center

Variety of food, good service and well appointed rooms.
7.7
Enjoyable and felt good during the stay. Early checkin and late checkout - free internet with good speed and breakfast variety was good. Staff is friendly and helpful.
Francesco C. Couples Australia, January 30, 2014
Fantastic, very attentive staff , excellent servic

cleanliness, quite, friendly staff
10
was excellent stay, 1st day a bit scary bcoz of taxi experience but the hotel fix it asap and they return our money back. Taxi driver cheated us the 1st day... then we learned the next day so it was ok. The hotel was very nice, quiet and you can relax no noisy neighbours..good view and its very accessible to the park, Pagoda and rest..good food try their Vietnamese-Thai food it was yummy...and the price was average. I will definitely recommend this place to all our friend and will be back.

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Customer Reviews - The Hanoi Club Hotel & Lake Palais Residences, Hanoi

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