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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 575 reviews

Recent customer comments

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Very good



based on 575 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.2

Catherine S. from Malaysia
Business travelers
Stayed one night in September 2014
GOOD LOCATION
GOOD LOCATION,
Reviewed September 18, 2014

Hoang-Dung N. from Vietnam
Couples
Stayed one night in August 2014
a perfect weekend getaway
Facilities, hotel decor, dining
Reviewed August 26, 2014

Daniel S. from Australia
Couples
Stayed 3 nights in August 2014
Wonderful Views
The Views
View across the lake was incredible and our room was situated high and overlooking the opposite direction which was nice. The hotel isn't too badly situated but the frequent use of taxi's to get to the city centre made it a little annoying and to be fair, there just wasn't that much to see and do closer to the hotel itself. Rooms were nice and spacious which highlighted the fact that the bathroom was tiny and unsuitable for two people. Other than those points, it wasn't a bad hotel. Staff were friendly and helpful, the hotel itself was nice and well presented and the view across the lake for breakfast or for swimming/golfing was great.
Reviewed August 25, 2014

Somchai T. from Thailand
Business travelers
Stayed 2 nights in May 2014
Best Location and Room
Location, Room, Recreation
Reviewed August 21, 2014

MARIE T. from France
Groups
Stayed one night in August 2014
nice view but far from old quarter
swimming pool. View. rooms
Reviewed August 17, 2014

CHONG T. from Malaysia
Business travelers
Stayed 4 nights in September 2013
good view of room
good room,good staff,good food.
great but expensive.
Reviewed July 09, 2014

NURHISHAM O. from Singapore
Business travelers
Stayed one night in August 2013
VALUE FOR MONEY
BIG ROOMS, CLEAN AND NICE SURROUNDINGS
EXCELLENT PLACE FOR BUSINESS TRAVELERS.
Reviewed June 19, 2014

NURHISHAM O. from Singapore
Business travelers
Stayed 3 nights in July 2013
GOOD BUSINESS HOTEL
BIG ROOMS, CLEAN AND VALUE FOR MONEY
EXCELLENT HOTEL. STAFF VERY ACCOMMODATING TO OUR NEEDS. WILL DEFINITELY BE BACK AGAIN.
Reviewed June 19, 2014

Shirley F. from United States
Couples
Stayed 5 nights in August 2013
Good service, good location and nice accomodations
We liked the food -- it was quite delicious. The swimming pool is quite well situated for swimming, relaxing and enjoying the view across the water. The room was just what one would expect.
My wife and I stayed there for a week, as I was on business in Hanoi but we did fit in quite a bit of sightseeing, cultural visits and time at the pool. The staff was very friendly and knowledgeable about transportation, dining and local things to do. We loved the location -- great for taking walks around the lake. It was a little off the busy, noisy part of Hanoi but with easy access to all of the hustle and bustle of the city. I have been to Hanoi a few times and I would definitely put this place at the top of my list for my next trip -- for business or pleasure.
Reviewed June 16, 2014

Barry W. from United Kingdom
Couples
Stayed 5 nights in May 2014
Friendly welcome, comfortable rooms and goos food
Friendliness of the staff, great views across West Lake and proximity to the historic Old Quarter
Reviewed June 16, 2014