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The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam

Recent customer reviews

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Very good

7.9

based on
549 reviews

349 reviews in English

Value for Money
7.9
Location
7.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.2
All reviews (549)
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Man Y. Solo travelers Hong Kong, February 4, 2016
Staff are good attitude.

Good location, Staff are nice, Room is clean and comfort
7.7
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Heather M. Couples United States of America, February 3, 2016
Lovely spot

Value, service, comfort
8.7
Good. The space could use s renovation, the golf area has loads of employed but very old rental clubs and mats at the driving range, food was meh. Service was good and room was very comfortable.
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Tony L. Business travelers United States of America, January 27, 2016
I have reviewed this hotel in the past

Staff, location and breakfast
3.7
Good
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Sy W. Business travelers Hong Kong, January 21, 2016
cosy and relax hotel

gd lake view, at center of city, gd gym rm
7.7
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Daphne W. Business travelers Singapore, January 15, 2016
Will book again...

Location, view and service
8.7
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Raymond T. Business travelers Singapore, January 14, 2016
Hanoi Visit

Clean, Comfortable and Good View of the lake
8.3
Good stay but a little difficult to find. Some Taxi drivers don't know the place. You need to have a map or exact address of the Hotel.
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Jennifer C. Business travelers United Kingdom, January 14, 2016
Functional, nothing special

Proximity to meetings
7
The hotel is nothing special. Smallish sized room, slightly faded and grubby, but OK. Very comfrotable bed. Soulless restaurant with OK food. Friendly staff.
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Swee L. Families with young children Malaysia, January 3, 2016
Dissapointed

Location at west lake, facilities and great food
6.3
We are disappointed because they want to charge additional for the kids above 6 years old. We did not requested for extra bed, it shall not apply any additional charges.
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Alexander C. Groups United Kingdom, January 3, 2016
A Hanoi hotel which is a calm oasis

The 3 best things were the rooms, service and location in Hanoi.
8.7
The Han
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Abhijit D. Solo travelers India, December 26, 2015
It a no nonsense stay

clean, consistent, polite
7.7
hasslefree
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1 - 10 of 349 reviews Next page
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