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Verified traveler reviews

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based on 4065 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.6
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Hendrik K.
January 07, 2015
Great Hotel!!!
Good location, clean room and good atmosphere

Wayne T.
January 06, 2015
Amazing service and value for money
New Management team is amazing , food and friendly staff especially Dayu
Fantastic ..have stayed at many hotels and villas in a Bali but the staff and service at the Haven Hotel by far the best and most welcoming

marissa S.
December 29, 2014
quiet, clean and very balinese
Clean, good service and Quiet
It was a great stay. The service was superb. Love it!

December 29, 2014
Good for honeymooner and small family
Cleanliness, cozy environment and quietness
Cannot get rid of the mosquitoes even turn-on the mosquitoes repellent. Hotel is away from beach and shower at beach club is too old and no place to change clothes. No wall for shower and change clothes.

Reece J.
December 24, 2014
Very Average
The pool/outside area is beautiful. Rooms looking onto pool have a nice little balcony and view. Good showers.
The whole stay was disappointing. We arrived exactly on 3pm for check in and were told we had booked a room with 2 single beds through agoda (not true, we weren't given an option, nor did the site indicate so we assumed the room would have a double bed as standard). We didn't let this bother us, despite staff not being very helpful with this or even apologetic and figured we'd just push the beds together. Stupidly, we found the 2 singles were bolted to the wall and this was impossible. The stone floors of the rooms generate a cold/ not very accommodating feel that strikes you as soon as you enter. Lastly on the rooms, the aircon only half works and was not able to get the room below 24 degrees despite being set at 18 and then 15. Not very pleasant to wake up in a thin layer of sweat. The breakfast was very average in quality. We left early on our last day and were massively disappointed with the takeaway breakfast box; literally a jam sandwich, a mandarin, 2 cold glad wrapped sausages and a boiled egg. How hard would it be to just chuck in a little container of mie goreng and a couple of croissants or similar? It honestly looked and tasted terrible. There were positives; the pool area is beautiful and very relaxing, the bathroom was nice with a good shower and decent shopping nearby. Although the location is not really ideal, it's still a 5 minute taxi to the main strip of Seminyak. Overall, we just felt that it was poor value for money and there are far better places to stay in the same or even lower price ranges.

krishna N.
December 19, 2014
not good as we thought
The bed in was uncomfortable,it always made a noisy sound when we moved and it made our slept disturbed

charlotte C.
United Kingdom
December 17, 2014
Great last minute deal, with a nice upgrade
The bed was amazing! The breakfast was the best I've had and the pool was very nice
We arrived on a last minute deal and paid a fraction of the normal cost, I was pleasantly upgraded as I had requested a large bed. The room was spacious and quiet with a massive bed which was ridiculously comfy! I was only there for two nights so didn't use many of the hotel facilities but it was very clean and tidy with impressive grounds. My only issue with. The room was a strange smell that came out of the shower drain when you used it but this disappeared quite quickly. We were placed out the back by the premium rooms which was nice and quiet compared to the main road. Breakfast was the best breakfast I had all holiday! However don't let the staff book you one of their taxis as they try to rip you off, always, always go local! But even then watch those as well, he tried to charge 100k to the airport from the hotel when the meter said 53k. I would stay again. It was a good location for the shops and only a short walk to the beach.

Nhung V.
December 12, 2014
Ok only, dirty.
We were upgraded to a suite as there was no double bed room available which was great. The suite was spacious and beautiful. However, seems like noone cleans the balcony as it was very dirty with a lot of dust. We couldn't sit there because of that.

Michael V.
United States
December 09, 2014
Haven Bali
Location, design of rooms, privacy of suites

December 09, 2014
haven ;-)
the upgrade ;-), room , food .
My stay as usual in haven isnt my first stay there , except this time got upgrade to suite and yes really great room . thank you